Lean Basics
The Japanese term for "continuous improvement."
What is Kaizen?
A structured problem-solving and continuous improvement tool that uses a standardized format
What is an A3
A question asking technique to explore the root cause of a problem
What is 5 whys?
The 8 wastes can be defined using what acronym?
What is "DOWNTIME"
Defects, Overproduction, Waiting, Non-Utilized Potential, Transportation, Inventory, Motion, Extra-processing
The term used for a workplace organization methodology with five key steps
What is 5S?
Number of boxes typically used in the format of an A3
Cross-functional teams get together for 3-5 days to focus on a specific process
What is a Rapid Improvement Event (RIE) / Kaizen Workshop
This is implemented after a successful PDSA
What is "standard work"
The two key concepts of Lean
What is continuous improvement and respect for people?
What does PDSA stand for?
What is Plan, Do, Study, Act/Adjust/Abandon
The 3 possible actions that come out of a PDSA
What is Act, Adjust, Abandon?
What color of sticky note is used when identifying waste on a process map?
The term for the rate at which a process must produce outputs to meet customer demand.
What is takt time?
A short, clear explanation of an issue or challenge that sums up what you want to change
What is a "problem statement"
A way to prioritize project tasks based on anticipated value and level of difficulty
What is a PICK chart?
An actual walk to visit and observe the environment where work is happening
What is a "Gemba walk"
Who defines value?
Who is the "customer"
Required document, often used to better understand the problem
What is "QI Project Charter"
A tool used to map all steps in a process to identify value-added and non-value-added activities.
What is "process mapping"
A graph that shows the frequency of problems in descending order, using the 80/20 rule
What is a pareto chart