Communication
What is the definition of communication?
The exchange of information, thoughts, ideas
The ability to do or say the kindest thing possible given the situation
Tact
T/F Earrings with hoops or dangling earrings should be avoided in health care settings (WHY or WHY not)
True
Injury
Delegation is
Assigning tasks to someone else to complete
Subjective or Objective "I am warm"
Subjective
Smiling is a form of which kind of communication?
Nonverbal
Learning to cooperate and function well with others demonstrates:
Teamwork
Infection, injury, interferes with gloves
Being able to identify with and understand another person's feelings, situation, and motives demonstrates
Empathy
Give me an example of a symptom (Of anything)
Symptom Subj/Objective?
What is an example of a cultural barrier to communication?
Language, expectations for body language, etc.
Being willing to be held accountable for your actions is
responsibility
Wearing a wrinkled and dirty uniform communicates that you-_____________________
Don't care about your job
What is the word for being qualified and capable of performing a task, while striving for accuracy in all you do
Competence
He has an open area on his buttocks
Objective
What is a physical example of a communication barrier?
Blind, deaf, aphasic
The ability to follow through with a task and to determine things that need to be done indicates
self-motivation
Extreme hairstyles and colors should be avoided in the professional healthcare setting (T/F)
True
T/F you should always use medical terminology when communicating with patients
Subjective or objective:He vomited
Objective (Sign)
How does one provide feedback that they are actively listening?
Nodding head at appropriate times, paraphrasing,looking at the sender, not interrupting.
Using good judgement in what you say and do, and making sure that a patient's rights are not violated demonstrated
Discretion
T/F Shoes worn in healthcare should have at least a 2 inch heel for stability
False
What are some distractions that can take away from the communication process?
Noise, tvs, other people talking, call lights
What are the objective findings that you might expect to see with someone who had abdominal pain?
Guarding their abdomen, grimacing, tense