Quality Basics
Root Cause Analysis
Functional groups
Fun with Quality
Quality Issues
100

The acronym is used to describe the principle of Good Clinical Laboratory Practice.

What is "GCLP"?

100

This tool uses "Why" five times to find the root cause. 

What is the "5 Whys" method?

100

This group is responsible for ensuring that all the reagents prepared, labelled and stored correctly.

What is the "Reagent Support Team"?

100

This quality tool shares the name with a popular fish and is used to identify the root cause of problem.

What is a fishbone diagram?

100

This acronym refers to issues observed during an inspection or audit that require correction.

What is NC (Non-conformance)?
200

This Document outlines the standard operating procedures in labs. 

What is a SOP?

200

This type of diagram maps out the sequence of events that lead to a problem, helping identify the root cause.

What is a cause-and-effect diagram?

200

This group has an internal sample management team called "HSMT"

What is an "automation group or "Hamilton Team"?

200

A Japanese term meaning "continuous improvement", this concept has become a cornerstone of quality management.

What is "Kaizen"?

200

The primary purpose of this meeting is to discuss quality events, Root cause analysis, how to improve quality, and ensure compliance. 

What is a Quality Committee meeting?

300

A measure of how well a product or service meets customer needs and expectations.

What is "Quality"?

300

What is the most common root cause of contamination? 

What is failure to "handle the aseptic technique"? 

300

This team analyzes the Raw data generated by assays to ensure it meets predefined acceptance criteria

What is the "Data Review Team"?

300

These team's mission is to prevent "too many cooks in the kitchen" by assigning the task to analyst based on expertise and availability

Who are the schedulers? 

300

This acronym stands for a system that focuses on addressing issues and preventing their recurrence. 

What is CAPA? (Corrective and Preventive Action)

400

An unexpected event in the lab that must be documented and investigated is called this

What is a "Deviation"?

400

COC discrepancies occur frequently; what could be the root cause that could lead to recurring COC issues?

What is "insufficient oversight"?

400

This team is responsible for conducting audits to ensure compliance with Good Laboratory Practices (GCLP) and regulatory requirement. 

What is "Quality Assurance Team"?

400

A regent was left out overnight: what is the scientific explanation for why a reagent feels lonely when left out of its proper storage?

What is "it degrades due to improper environment conditions"? 

400

This is often the primary cause of human errors in laboratory settings.

What is a lack of proper training or unclear procedures?

500

This framework for quality management is built around planning, control, assurance, and improved activities. 

what is the "Quality Management System"? 

500

Plates were dropped or knocked off a workstation during a procedure. What is the root cause of dropped and knocked plates? 

What is "poor workstation organization or inadequate handling practices"?

500

This group is responsible for performing, the test measures of biological or chemical activity, ensuring the accuracy and consistency of results in laboratory studies. 

What is the "assay group"?

500

This paradox says you can spend so much time improving quality that you forget to finish the product. 

What is "analysis paralysis"?

500

This is a method used to identify the underlying cause of a problem or defect. 

What is Root cause Analysis?

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