Screening
Donor Floor
Medical
Processing
General
100

How often is CDCS checked?

Every donor's attempt at donating.

100

Which direction do you load harness tubing to the AC pump?

Back of the machine to the front

100

A donor calls the center stating they just received a tattoo two days ago, what would be the response from the center?

DDM information can not be disclosed over the phone. Donor would need to come in and be evaluated per the DDM and documented in NexLynk accordingly.

100

How long can sample stay out in the lab before being placed into the appropriate storage area?

One hour

100

For a secondary container, what is the expiration date?

90 days

200

How many capillary tubes are collected during a retake?

2

200

What direction does the bacteriostatic filter need to face when setting up?

Right

200

What do you ask the donor if they have depression or bipolar?

Reference DDM


200

How do you send NAT samples on Thursday?

Priority Overnight

200

What are the area cleaning tasks for the area you are cross trained in?

Refer to NC-GEN-017 for each area

300

What flag(s) can screeners address while screening?

Non-medical keying errors

300

If a donor has an ATYA sample and an ABABO sample that need to be collected, do you collect both or only one?

You only collect the ABABO

300

If a donor presents to the center with a bruise 1 by 3, what do you do?

Initiate an MIR

300

What collection exception(s) can a plasma processor apply to a unit?

None!

300

What areas are considered production areas?

Reception Area, Screening Area, Medical Rooms, Registration Booths, Donor Floor, Supply Room, Lab, Shipping area, Equipment Room. 

Non-Operational: Offices, Bathrooms, and Breakroom

400

Can a donor donate with a service animal? If yes, describe the protocol. 

Yes, staff can not question donor on reason for having service animal. Service animal must be at the donors side at all times during their donation process. Service animals include dogs and/or miniature horses.

400

If a machine displays an error during POST, what do you do?

Select the 'More' button. Follow tips to resolve error. If the error is fixed, press 'Resolve' button to proceed. If error is not fixed, remove equipment from service

400

Donor experiences an hypotensive/vasovagal reaction during the initial fingerstick. How would the MIR be initiated?

Initiate the reaction in "Donor Reactions" in the donor's profile.

400

How many mL's of solution should be in the freezer and refrigerator?

700mL of anti-freeze solution in the freezer 

30mL of glycerin solution in the refrigerator

400

If you are documenting an entry days after the fact. How would you document?

"Late Entry" 

However, don't purposely document late if you can avoid it!

500

When do you contact a Phys Sub for bruise evaluation?

Whenever there is a bruise on their arm regardless of less than or greater than 2 by 2

500
When is a saline event required?

When you've collected 1mL or greater of plasma and the donor does not receive at least 250mL of saline. 

500

A lapsed donor from Newport News center comes in to donate. While examining their arms during the hands on portion of the physical, you notice the distinctive Smallpox vaccine scar on their left arm. When you inquire about it, they tell you they finished the vaccine well over a year ago. The donor donated twice a week regularly for the past 2 years up until 8 months ago. How do you proceed?

If the donor donated 21 days from the vaccine or 2 months if the scab does not separate, then the donor is permanently deferred and a PDI is initiated as an unreliable historian.

500

If information did not transfer from the machine to the worksheet, what information needs to be completed, if any?

Unexpected Events Log for connectivity issues

500

If you are performing a competency assessment (not applicable for medical), who do you contact?

Quality

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