Cost of Quality
This methodology is used to find the appropriate balance for investing in quality prevention and appraisal to avoid defect or product failures.
What is Cost of Quality?
These costs are associated with finding and correcting defects before the customer receives the product.
What are Internal Failures?
The later a defect is found, the more expensive it is to correct. Activities are more costly to modify as the life-cycle progresses since more stakeholders are affected. This is known as:
What is Cost of Change?
This domain addresses activities and functions associated with assessing project performance and taking appropriate actions to maintain acceptable performance.
What is the Measurement Performance Domain?
This helps to ensure the right things are measured and reported to stakeholders.
What is establishing effective measures?
These are the four categories of cost.
What are:
Prevention
Appraisal
Internal Failure
External Failure
This is performance of unnecessary work or holding enough stock to account for errors, poor organization, or communication.
What is Waste?
teams must do this to counter the cost of change as described in Boehm's Cost of Change curve.
What is design project processes to build in quality?
These three attributes are relevant to the Measurement Performance Domain.
What are:
Metric
Baseline
Dashboard
These are quantifiable measures used to evaluate the success of a project.
What are Key Performance Indicators (KPIs)
These cost are incurred to keep defects and failures out of a product.
What are Prevention Costs?
This is typically understood to be confirmation that the quality system is functioning correctly.
What is Quality Audits?
This domain enables the deliveries by establishing processes, managing physical resources, managing procurements, and so forth.
What is the Project Work Performance?
Describes a project or product attribute and how to measure it.
What is Metric?
Predicts changes or trends in the project and can reduce performance risk on a project by identifying potential performance variances before the cross the tolerance threshold.
What are Leading Indicators?
What are Appraisal costs?
This is likely to fail because discovering quality issues late in development is time and cost prohibitive due to high rates of scrap and rework....
What is "Test-Quality-In" late?
This can minimize negative outcomes (suboptimal outcomes) but such possibilities are part of the uncertainty of attempting to produce a unique deliverable.
Daily Double
What is Effective Project Management?
What is Baseline?
Measure project deliverables or events and provide information after the fact.
What is Lagging Indicators?
These costs occur when products or services that fail to reach design quality standards are not detected until after they have reached the customer.
What are External Failures?
Creation of plans for quality, reliability, operations, production, and inspection.
What is Quality Planning?
This possibility for these types of outcomes exists in every project.
What are desired outcomes and suboptimal outcomes?
This is a set of charts and graphs showing progress or performance against important measures of the project.
What is the Dashboard?
These are characteristics of effective metrics.
What are:
Specific
Meaningful
Achievable
Relevant
Timely