Name that patient
What are two patient identifiers used for patient verification?
What is birth day, full name or MRN.
After teaching caregivers how to nasal suction their 10 month old, what should you do to confirm that they understand?
What is teach back.
How should medication on a sterile field be labeled?
What is 1:1 labeling
When was the IHI's Triple Aim first created?
What is 2008.
The Quadruple Aim added what area of focus to the Triple Aim?
What is clinician burnout.
In order to improve the accurate identification of newborns, where should wristbands be placed?
What are two patient wristbands, a wristband on the leg and on the arm.
Lab calls with critical result of potassium. As the nurse, what are the two things you must complete, after you talk with the lab?
What is message or call the provider with the critical result and document in the patient's chart that you called/ messaged the doctor regarding the critical result.
When does medication labeling occur in a perioperative/ procedural setting?
What is any time a medication is transferred from its original packaging to another container.
Who created the Triple Aim?
Who is John Wittington and Tom Nolan.
The Quintuple Aim added what area of focus to the Quadruple Aim?
What is advancing health equity.
When and where should you collect and label patient blood specimens?
What is immediately after collection and at the bedside.
If a patient in the hospital has a test result that falls significantly out of range, what is the timeframe that you should be let the caregiver know?
What is as soon as possible as long as the patient is stable or within the established timeframe.
Who is responsible for making sure medication is labeled correctly?
Who is the person giving and the person receiving the medication.
What are the 3 goals of the Triple Aim?
What is to Improve the health of the population, enhance the experience and outcomes of the patient, and reduce per capita cost of care.
What is the one value that can significantly impact relationships in the workplace?
What is trust.
What do you do if a patient has no wirstband?
What is immediately print a new wristband. Bonus: Prior to placement of wristband, confirm patients with two or more patient identifiers.
What should you do to verify that you have the patient's accurate emergency contact information?
What is verify what you have listed in the chart is the correct phone number.
What should you do if you find unlabeled medication?
What is immediately discard it.
What is the first step in working to implement a strategy related to the Triple Aim?
What is conduct and organizational assessment.
What are the four steps leaders can take to increase joy in work?
What is use improvement science, commit to a systems approach, identify unique impediments, ask staff "what matters to you?".
Before any type of procedure, what should the healthcare team perform together?
What is a "time-out" in order to confirm correct patient and procedure.
What improves with patient/caregiver training and education?
What is patient safety and/or patient/caregiver confidence.
The name and dosage of medication should be placed where?
What is on the label.
What publication can assist in identifying metrics to measure the Triple Aim?
What is Stiefel M, Nolan K. A Guide to Measuring the Triple Aim: Population Health, Experience of Care, and Per Capita Cost. IHI Innovation Series white paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2012.
What paper originally emphasized the need to focus on health equity in healthcare?
What is Institute of Medicine, now the National Academy of Medicine, report Crossing the Quality Chasm: A New Health System for the 21st Century.