General Process
Who is responsable for creating the QA Guide?
SPOC
(Most probably PM)
True or False: During 'Survey Checks' is it necessary to verify spelling and grammar?
True
What type of document is used to record changes made during the 'Sustainment' phase?
A 'Change Log' is used to record changes made during the 'Sustainment' phase."
What are some common programming errors to avoid?
Common programming errors to avoid include incorrect use of apostrophes in brand names, capitalization errors, incorrect display logic in answer options, and embedded data errors.
Where can you find the template for QA Guide?
2 ways:
1. New → Google Sheets → From a Template
2. Coda → Quality Guides
What type of checks are performed during the 'Design & Pre-Programming Checks' phase?
Question content, screeners, quotas, business questions, industry-specific language, funnel questions, custom questions, attitudinal equity, portfolio engagement, barriers, demographics, and core survey documentation.
What information should the 'Change Log' include for a survey edit?
The 'Change Log' should include complete information about the request, change confirmation, change scheduling status, and translation updates, if applicable.
What is 'BTDS' and why is it important to review it?
BTDS stands for Brand Tracker Data Stacking. It is important to review it to ensure that data is stacking as expected, especially in questions with multiple responses or complex logic.
What is the latest version of the QA Guide template?
V.25.1
Name the 5 phases for QA Guide Implementation
1. Design & Pre-Programming
2. ChecksSurvey
3. ChecksPrep for Field
4. Soft Launch Checks
5. Dashboard Checks
What checks are specifically performed when 'Adding a Brand' during the 'Sustainment' phase?
Checked if the new brands appear in the survey and programming correctly, the length and content of the brand name, translations, updating the reusable choice list, randomization, recodes, backend logic, parallel blocks, scoring, and parallel questions.
What is the main purpose of the QA Guide?
The main purpose of the QA Guide is to ensure quality at different stages of the process, from design and programming to launch and maintenance, through checks and validations by team members.
What aspects of translation are reviewed during the 'Translation Checks' phase?
During the 'Translation Checks' phase, translation completeness, translation display, vendor quality, translation accuracy, and common error points are reviewed.
What aspects are reviewed when 'Adding or Editing a Question' during 'Sustainment'?
Forced response, question text, single or multiple select, text entry questions, question display logic, response display logic, question name, matrix questions, randomization, recodes."
Mention the two documents/information used in the QA table of content.
PDD and Program Guide
Describe the process for Pre-Launch survey checks
RX or PM process
What considerations are taken into account when 'Adding dashboard widgets' during 'Sustainment'?
Widget type, title and placement, data accuracy, appendix, show change since.
Why is it important to verify the 'Reusable Choice List'?
It is important to verify the 'Reusable Choice List' to ensure that brand names match exactly with brand names used throughout the survey and that there are no substrings between brands, which could cause errors in data analysis.