Morgan Stanley
These are Morgan Stanley's Core Values.
What are Put Clients First, Do the Right Thing, Lead with Exceptional Ideas, Commit to Diversity and Inclusion, and Give Back?
85%
What is the Overall Assessment score for "Passing - Manger Coaching Recommended?"
Quality Evaluation
What is the name of the AI&MS agent developed to support evaluation feedback?
Alpharetta:
This QA agent has a passion for writing fiction.
Who is Sam?
They (full names) founded Morgan Stanley on September 16, 1935.
Who are Henry S. Morgan and Harold Stanley?
"This delay has lost me money."
What is complaint language?
Where you go in AI@MS to search for recent chats.
What is History?
Gilbert:
This QA agent plays the piano.
Who is Tiffany?
2020
In what year did Morgan Stanley acquired E*TRADE?
To track the interpretation of the client experience through the evaluator's perception.
What is the purpose of the Client Experience Assessment section of the scorecard?
Role + Context + Task + Desired Output
What is the core building block for an effective prompt?
Mumbai:
This QA agent's first job was a Customer Delight Officer.
Who is Najeer?
Two hours per week
What is the amount of Enrichment Time allotted to provide EWS and ETPS employees an opportunity for professional development opportunities?
4,168
What are the total number of evaluations assigned for July?
These are available for seven days prior to deletion.
What are Debrief recordings?
Sandy:
This QA agent was born on an Air Force Base in the Philippine Islands.
Who is David K?
42
In how many countries does Morgan Stanley maintain offices?
In Genesys Cloud, a speech and text analytics tool that automatically analyzes customer conversations.
What is a Topic Miner?
The acronym for this type of artificial intelligence is GPT.
What is Generative Pre-trained Transformer?
Tampa:
This QA agent has lived in six different states and two different countries.
Who is Luann?