RU-N Health Services provides these services to their students.
What are: preventive visits, acute care, Women's health, Men's health, LGBT health, Travel visits, Sports physicals, laboratory services, phlebotomy, immunizations, pharmacy.
100
The governing body.
What is the entity that is fully responsible for the operation and performance of the organization. Responsibilities include: determining the mission, goals and objectives, ensuring facilities and personnel are adequate, establishing organizational structure, etc
100
A quality improvement initiative that involves review of a sample of medical records for the purposes of data collection to assess quality of medical practice, process and efficiency. Can measure how often and how well something is done in a health system.
What are chart audits?
100
These meetings and studies reflect our efforts to ensure the highest quality medical care and good health practices.
What is Quality Assurance/Quality Improvement
100
The amount of time recommended by the CDC and WHO for the hand washing procedure.
What is 40-60 seconds?
200
Student Health Advocates serve the mission of HPD by educating students through outreach programs and exhibits. Some of these include:
What are:
Health fairs, flu pod, smoke out, etc
200
One method of identifying trends in health behaviors among students on campus and identifying health related areas needing attention for programming on campus.
What is surveying students (NCHA,etc)?
200
Internal benchmarking.
What is:
1.) a process of assessing related key work processes within the same organization and making comparisons accordingly. Identifies best practices within an organization and evaluates existing practices over time. External benchmarking should also be utilized.
200
The amount of days from commencement of employment in which risk management activities, safety policies and infection control policies must be provided to all staff.
What is 30 days?
200
New patients are given the following to assess their experience with the front staff and clinical providers.
What are Student Satisfaction Surveys?
300
RU-N Health Services supports this mission of the University
What is:
student education, retention, academic success, leadership and healthy personal growth and development
300
Responsibilities of Occupational Health Program.
What are providing referrals and first aid of staff when needed; immunizations against preventable illness, medical guidance in the case of epidemic (flu, TB)
300
A process of comparing your healthcare practices (quality and safety) with those considered thought leaders in the same healthcare field.
What is external benchmarking?
300
By being well trained in these procedures, risk of injuries and errors is reduced.
What are: emergency preparedness, infection control, personal safety...
300
Methods utilized by clinicians to ensure privacy with regard to MEDICAT
What are:
1.) Placing MEDICAT appliance on lock mode or minimizing screen when not in office
2.) Only information that patient sees on computer screen should pertain to that patient only.
400
We work with this university department to ensure a SAFE campus environment.
What is REHS (Rutgers Environmental Health and Safety Department)
400
Peer Review.
What is an organized process by which health care professionals evaluate each others performance for purposes of improving medical care and establishing internal benchmarks.
400
Any occurrence that is not consistent with the routine care or operation of the organization (may involve patients, visitors, employees, medical staff).
What is an incident?
400
Examples of privacy methods used by clinicians in the health center.
What are:
exam room doors kept closed
curtains drawn when patients are being examined
gowns, drapes utilized when necessary
chaperones offered
knocking before entering
500
We use guidelines from the following national organizations to encourage the development of a wellness culture across campus (name 2)
What are Healthy People 2020, Healthy Campus 2020, CDC, ACHA, etc
500
Goals of our Sexual Assault program.
What are: educate, treat and prevent sexual violence on campus.
500
These are two QI studies currently being conducted in our health service.
What are:
1.) Review of Chart documentation of Allergy History
2.) Student Preferences for Methods of Receiving Health Promotion Information (email, social media)
500
An unexpected occurrence during a health care encounter involving patient death, injury or illness not related to the natural course of the patient's illness or underlying condition.
What is an adverse event?
500
Reasons for the importance of AAAHC accreditation.
What are:
participation in on-going self evaluation, peer review and education to continuously improve its care and services.
commitment to a thorough, on-site survey by AAAHC surveyors every three years.