Terms
The ability of the material/component to perform satisfactorily in the application for which it is intended by the user, conformance to customer’s requirements.
What is Quality?
_____ the problem in clear, concise language. Set boundaries for the solution.
What is Define?
Indicates that the nature of the correction requires a work order.
What is Rework?
Asking this to get to the Root Cause.
What are the 5 Whys?
To distinguish between what is needed and not needed.
What is Sort?
An affirmative indication or judgment that a product or service has met the requirements of a relevant specification, contract or regulation.
What is a Conformance?
Install and monitor _____ to verify the gains and institutionalize the change.
What is Control(s)?
A condition exists that does not violate any contractual requirement.
What is No Defect?
This method uses 8 steps to deal with issues that come up. Like: Establish a team, define the problem, contain, find the root cause.
What is 8D?
Maintain and monitor the first four S's.
What is Standardize?
The comparison of your data against the top performers in your industry describes this process.
What is benchmarking?
_____ and identify the key opportunities for improvement. Develop viable solutions.
What is Analyze?
Indicates that the nonconformance is solely the supplier's responsibility.
What is RTV (Return to Vendor)?
A diagram that helps team members visually diagram a problem or condition's root causes.
What is Fishbone?
Making a habit of properly maintaining correct procedures.
What is Sustain?
In a continuing series of lots, a quality level that, for the purpose of sampling inspection, is the limit of a satisfactory process average.
What is an AQL (Acceptance Quality Limit)?
_____ and document the current state and establish a baseline.
What is Measure?
Material with one or more non-conformances determined to be usable for its intended purpose in its existing condition.
What is Use As Is (UAI)?
An Analysis diagram to show the different events or conditions that could lead to an undesired outcome.
What is FTA (Fault Tree Analysis)?
Cleaning; looking for a way to keep it clean/organized.
What is Shine?
A matrix, somewhat resembling a house, that is developed during quality function deployment and shows the relationship of customer requirements to the means of achieving these requirements
What is "House of Quality"?
_____ the process by implementing the best solution.
What is Improve?
Material that does not meet the criterion of any of the other dispositions and is non-usable.
What is Scrap?
A method that states that for every problem there is a prominent root cause.
What is Red-X?
Identify and eliminate hazards for a zero accident and injury free workplace.
What is Safety?