Quality Improvement
In public health, the use of a deliberate and defined improvement process which is focused on activities that are responsive to community needs and improving population health.
What is quality improvement?
4 members
What is the number of team members the PM team lost this year?
Using data to improve agency and/or program performance.
What is performance management?
Occurs at program outset, and continues through the life of the program, to identify gaps between program design and implementation, and goals and outcomes.
What is program evaluation?
This person is leads substance abuse and injury prevention work at PHMDC.
Who is Sarah?
This cyclical method is most widely used in the field of public health to improve processes.
What is Plan-Do-Study-Act?
33 members
What is the number of people on the original PHMDC QI Council?
Often referred to as a "gold standard," an objective standard or guideline that is used to assess an organization's performance. For example, Healthy People 2020.
What is a performance standard?
This person monitors the water quality in Madison's lakes.
Who is Jennifer?
This person makes sure we complete our mileage forms and expense reimbursements correctly.
Who is Jessica?
A concise, specific written statement that defines precisely what the team hopes to accomplish with its QI efforts. It helps if it is SMART to facilitate a clear picture of exactly how you will meet the goals of your QI project.
What is an AIM statement?
Nurse Family Partnership
What is the first program to pilot performance management at PHMDC?
An indicator of progress toward or away from an objective. For example, the number of children vaccinated appropriately and on time.
What is a performance measure?
Mari G & Stephanie L
Who are PHMDC's evaluators?
This person is scared of heights.
Who is Cami?
PHAB requires local health departments submit documentation of this many QI activities.
What is 2?
OMTA
What is the abbreviation for objectives, targets, measures & actions?
A performance management model created in the 1990s that includes performance standards, performance measures, reporting of progress, and quality improvement.
What is the Turning Point model?
This type of evaluation determines whether program activities have been implemented as intended.
What is process evaluation?
This person learned to paddleboard last year.
Who is Amy?
Often confused with quality improvement and/or performance management, this determines whether your program is doing what you intended it to do.
What is evaluation?
Roadmap to a Culture of Quality Improvement
What is the guide PHMDC will use to develop a culture of quality?
This PHAB realm requires public health departments to use a performance management system to monitor achievement of organizational objectives and to develop and implement quality improvement processes.
What is Domain 9?
An example of quality assurance, this often involves soliciting feedback from clients to ensure high quality services.
What is a client satisfaction survey?
This person shares a hometown with previous PHMDC director Thomas Schlenker.
Who is Julia?