Quality management systems
RCCA
Material Review Board
Quality Humans
Inspection
Continuous Improvement
100
This aerospace standard is the benchmark for quality management systems.
What is AS9100?
100
A visual tool used to explore potential causes of a problem with the issue shown at the "head" of the diagram.
What is a Fishbone (Ishikawa) Diagram?
100
A disposition type that requires both design engineer and quality signoff and approves use of product that does not meet design requirements.
What is Use As Is?
100
This former Canoga Park Quality director can help you with any supplier issues.
Who is Bryan Pitzer?
100
A non-destructive testing method used to identify surface defects that cannot be seen with the unaided eye
What is Penetrant Inspection?
100
A Quality Management philosophy aimed at eliminating defects and doing things right the first time
What is Zero Defect Planning?
200
This quality management system standard is housed within AS9100 but is much less stringent.
What is ISO9001?
200
A forum that oversees and approves corrective action plans, typically containing COE/program leadership and possibly customers.
What is a Corrective Action Board?
200
A type of disposition which returns the product to original design requirements.
What is Rework?
200
DAILY DOUBLE!
This former Quality manager is currently still providing his 40+ years of experience via consultation from Arizona golf courses.
Who is Frank Riese?
200
This type of inspection can detect internal defects and cracks within a part using a radio active source.
What is X-Ray?
200
A data driven methodology with a goal of producing a 99.999967% defect-free rate.
What is six sigma?
300
This is the top level, L3Harris, policy for Quality Management.
What is QA-01
300
The fundamental cause of a problem which, if eliminated, would prevent reoccurrence.
What is the root cause?
300
A disposition which reduces severity of a nonconformance but does not return product to its original design requirements.
What is Repair?
300
These people are required to know Quality policies and ensure that quality standards are maintained, as well as being aware of their contribution to compliance and product safety.
Who is EVERYONE?
300
An automated precision measurement tool used to determine physical dimensions by using a probe to sense the surface of a part.
What is a CMM?
300
A database that provides a central location to create, update and review ZDP projects and allows for automating score and visualizing performance data.
What is the Strategic Project Manager Tool?
400
This is the name of an online database containing a list of suppliers certified/registered under the IAQG rules to comply with the 9100 series aerospace quality management system requirements.
OR
A place in the desert where you can get water.
What is OASIS?
400
An investigation method that can help determine root cause by repeatedly asking the same question.
What is a 5 why?
400
A quality engineer that has been authorized, by a program, to approve final disposition.
What is a QMRE?
400
This Quality Sr Manager is responsible for all Program Quality Engineering support and is the site facilitator for ZDP activities.
Who is Lina Paden?
400
The science of measurement, including the calibration of instruments and ensuring measuring accuracy.
What is Metrology?
400
The name of the company that pioneered ZDP in the sixties
OR
The last name of an Italian-American singer, actor and comedian that rose to fame in the 50's.
Who is Martin?
500
A cyclic methodology that can be applied for continuous process improvement
OR
The title of a music CD released in 2014 by a New Jersey-based rock trio Recovery Council
What is Plan-Do-Check-Act?
500
A structured problem solving technique that covers problem definition, containment, root cause determination, corrective action selection and verification of effectiveness.
What is an 8D?
500
For this type of nonconformance customer concurrence is needed even if MRB is granted
What is a Major (Type 1) Nonconformance?
500
This Quality Sr Manager is responsible for all inspection activities at the site.
Who is Doug Donovan?
500
A type of inspection employed to prevent supplier-provided nonconformities from reaching the factory floor.
What is Receiving Inspection?
500
A continuous improvement strategy that involves managers and employees meeting, typical at "the real place" where work is done.
What is a Gemba walk?