S4X
Name all the S4X behaviors
Warm and Friendly, Own It, Make It Effortless, Show Appreciation, Listen Actively and Respond Appropriately, Discover Needs, Xfinity Ambassador and Set Clear Expectations
How many Xfinity apps does Xfinity offer?
8 My Account App, Connect App, Home Security App, Xfinity Mobile App, Remote App, Stream App, Xfi App, Wifi Hotspots App
Which celebrity recently opened their own movie/production studio in Atlanta, Georgia?
Tyler Perry
We recently upgraded what feature for what service at no additional cost?
Speed - Internet
Who was the founder of Xfinity/Comcast?
Ralph J. Roberts
Which S4X behavior displays providing accurate information throughout the interaction and using transparent communication ensuring next steps are understood?
Set Clear Expectations?
This app allows you to troubleshoot, mange your internet usage, view or personal your wifi name and password and manage billing.
My Account App
Which celebrity was held at gunpoint and robbed for over 10 million dollars worth of jewelry.
Kim Kardashian
If you are a Xfinity internet subscriber, but you aren't subscribed to Xfinity TV services what product can you take advantage of at no additional cost?
Xfinity Flex
What year was Brian Roberts named President of Comcast Corporation.
1990
Which S4X behavior is about promoting the Xfinity brand, products and services with excitement and enthusiasm?
Xfinity Ambassador
Which two apps allows you to schedule DVR recordings while away from home?
Xfinity Stream and Xfinity Remote
Which American artist sold the most albums of all to date?
Garth Brooks (148 millions units)
What channel was recently moved to the SEP?
TMC
In what year did Comcast launch the Xfinity brand?
2010
What platform allows you to listen and review examples of the S4X behaviors.
The Playlist
This app allows you to locate hotspots in your area.
Xfinity Wifi Hotspots
Who is currently the richest person in the world?
Jeff Bezos (Current net worth 131 billion) Amazon
What is the name of the new park due to open at Universal Studios?
Epic Universe
What year was X1 launched?
2012
What is the name of the website that allows to view your eClerx evaluations?
S4X Quality Interactions
Name the three additional apps that we offer but are not commonly known.
Xfinity prepaid, Xfinity Authenticatior , Xfinity Communities
What famous rapper/actor has 15 children?
DMX
What is the newest streaming platform that is due to be released by Xfinity?
Peacock www.peackcocktv.com
What city and state was Comcast founded in?
Tupelo, Mississippi