Managing organization dynamics
Organizing human resources
Culture of Improvement
Developing Self and Others
Chapter 10-18
100
Research has shown that employees who work alone often find their jobs to be unsatisfying. T or F
Ans: True Page: 113
100
In most organizations, the total number of employees must exceed approximately 150 before an HR person is hired. T or F
Ans: True Page: 130 DOUBLE JEOPARDY
100
Social norms are expectations about behavior. T or F
Ans: True Page: 159
100
Personality traits are difficult to change after the formative early years T or F
Ans: True Page: 180
100
Physiological needs represent the top of the pyramid in Maslow’s hierarchy T or F
Ans: False Page: 195
200
Information travels more slowly over informal channels T or F
Ans.: False- rapidly Page: 114 DOUBLE JEOPARDY
200
The usual fee for private employment agencies to find an employee for an organization is approximately 20 percent of an annual salary or one month’s salary of the hired employee. T or F
Ans: False 10 percent Page: 135
200
A culture that has high levels of uncertainty avoidance is more rule-oriented, with well-established laws, regulations, and controls. T or F DOUBLE JEOPARDY
Ans: True Page: 164
200
A manager assigning tasks should be sure to include specific performance targets and deadlines. T or F
Ans: True Page: 185
200
The relationships among employee effort, performance, reward, and satisfaction are explained by expectancy theory. T or F
Ans: True Page: 198
300
Interpersonal conflict is the most important and least exaggerated type of friction in organizations. T or F
Ans: False Page: 115
300
An Employee Assistance Program (EAP) is intended to provide long-term counseling services. T or F
Ans: False Short term Page: 141
300
Evidence-based management promotes the use of intuition in operational decision-making. T or F
Ans: False Page: 169
300
Mentoring is typically a group activity. T or F
Ans: False Page: 187 DOUBLE JEOPARDY
300
Unlike many group discussion techniques, brainstorming includes assessment and prioritization of ideas generated. T or F
Ans: False Page: 215
400
All the following are benefits of peer groups EXCEPT A.Eliminate reporting structures B.Offer emotional support C.Assist in meeting personal goals
Ans: A Page: 112A.Eliminate reporting structures
400
Which Act mandated a uniform 40-hour working week? A. Social Security Act B.Fair Labor Standards Act C.Equal Pay Act
Ans: B Page: 132
400
What are social norms? A.Expectations about behavior B.Espoused values C.Cultural values D.Innovative techniques
Ans: A Page: 159
400
What does the concept of 360 degree feedback mean? a.Gathering information from the full circle of work relationships b.Identifying goals in all areas of one’s life c.Developing an action plan for your future work based on a self-assessment tool
Ans: A Page: 183
400
A pro forma budget is a projected revenue and expense statement. T or F
Ans: True Page: 289 DOUBLE JEOPARDY
500
What type of conflict occurs when clusters of employees belonging to different informal groups must interact with each other? A. Intergroup B.Specialist versus generalist D.Interorganizational
Ans: A Page: 116
500
What age range does the Age Discrimination in Employment Act protect? A.40 – 70 years B.30 – 80 years C.45 – 80 years
Ans: A Page: 133
500
Collaboration refers to sharing knowledge and information T or F
True pg 170
500
What personality dimension is related to the tendency to be calm, secure, and self-satisfied? A. Neuroticism B. Extraversion C. Conscientiousness D. Openness
Ans: A Page: 180
500
Generation X is also called the Silent Generation T or F
Ans: False Page: 344-345 DOUBLE JEOPARDY
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