Customer Service
RLGL
Magnet
Safety
MISC
100
What is the hospital wide goal for NRC score this year?
75.5%
100
What must be documented for VTE prophylaxis?
Sequential Compression Stockings, Anticoagulants
100
What is Magnet?
A recognition program for Nursing Excellence
100
Name at least three medications that require a second check.
Heparin, Insulin, Chemo, PCA
100
Who is the chair of the Nursing Practice Council
CJ Robison
200
What is the recommended scripting used to determine how the patient's experience has been?
A+
200
What must be documented for education for patients with Pneumonia, Stroke, CHF, MI, Diabetes?
Explanation, Handout, Teachback
200
What is the theme for Sentara Leigh's Magnet journey?
We are Fam-o-LEIGH, Committed to Excellence
200
Name three measures used to prevent falls.
Bed alarm, hourly rounding, non-slip socks, chair alarm, never leaving the patient in the bathroom, responding promptly to call lights, always being within arms length of the patient, yellow armband, yellow sign
200
Who is the chair of Voices of Leigh?
Kerri Revill
300
What does NRC stand for?
National Research Coorporation
300
On the Red Light, Green Light handout, what does the Blue Asterix indicate?
A Performance Plus metric
300
Of all the Sentara Hospitals, which two are Magnet?
Norfolk General and Martha Jefferson
300
Who is the Safety Coach for Sentara Leigh?
Jay Vergara
300
What is the Nurses Week Theme?
Delivering Quality and Innovation in Patient Care
400
What is the start date for the fiscal year during which NRC is measured?
October 1
400
A score of "3" for vaccines indicates what status?
Patient refused vaccine
400
Who is the process owner for Magnet?
Lisa Curling
400
If you obtain a telephone order for nonbehavioral restraints, when does the physician need to assess the patient?
Within 4 hours
400
What are the 4 nursing bundles?
Hourly rounding, Bedside shift report, Discharge phone calls, Whiteboard
500
Quote at least one Nursing Key Driver from NRC verbatim.
During this hospital stay, how often did nurses listen carefully to you; During this hospital stay, how often did nurses explain things in a way you could understand; During this hospital stay, how often did nurses treat you with courtesy and respect
500
For the year 2012, Sentara Leigh achieved a _____% for Performance Plus Quality metrics.
Answer: 92%
500
What are the three pillars of the Nursing Parthenon?
Relationship, Team, Coordination
500
What does MUSIC stand for?
Medication Usage Safety Improvement Committee
500
Upon admission, the sepsis screen needs to be done within __ hours and __ hours thereafter.
4, 12
M
e
n
u