Net Merchant Base
Best sentence to hear when a partner after a successful onboarding
You should come visit the restaurant!
Our favourite monthly monologue
Martin's KPI Briefing
What saves the most time during onboarding?
When partners pick up the phone
BUT ACTUALLY IT'S SELF SERVE OBT FLOW WOOP
What task does Karo miss the most?
Feedback Calls
One of the best ways to start the morning
Tima's electric energy
This is a response from a partner when we ask them to pay an invoice
No I will not pay
What was the best thing shared in the recent All Hands?
Fortnightly Monday Off! Wooop!
Best process improvement of the year
self service!
This person gives probably the most corporate answers anyone has ever heard (political correctness fears him)
Bruno
Who is too cool for the kick off calls?
Noah :))))
Best feeling/response when starting the conversation with a partner
'Hey Connor, hope you're good, how's the family? How's Duncan?'
(general chit chat before getting down to biz)
What's our favourite trainings?
Infosec :)
This is the best partner and debt collector duo we have
Connor and Hawksmoor
Who is the most popular side character in our morning calls?
Connors driving instructor: Duncan
What's the best thing about having Martin as a boss?
His cat Nico (and his good chat)
What is sometimes the response when minimum contract term is mentioned in CV?
I was told I can cancel at anytime
Our previous favourite weekend past time
Sunsetting Saturday Support
Who is our resident Call Queen?
Siiri aka Siirpa
What diagram is commonly used by Hide and Yuki in 99% of All-Hands?
Bow tie chart
What tradition do we need to bring back in 2025 Friday calls?
Julia's Joke of the Week!
The usual response when you say ' This is X from Quandoo '
table for 4? What time?
What made everyone's Friday the bestest Friday ever this year?
Billing Issue 09.24
What is Western Europe's biggest achievement this (and every) year globally?
Maintaining the lowest Churn Ratio around !!
What engages us all the most in the morning call?
Sarah's incredible stories
What are we all looking forward to the most in the coming year?
More face to face meet ups! :D