Intakes
After completing an intake with a client how many days do you have to submit all required documentation including the referral form?
3 days
How many days do you have to submit documentation?
3 days
If I try to complete a HFPI with a client and their name is not showing up on the drop down what is missing?
The HFPI consent for the client.
Before submitting a SOAP note and Superbill for a home visit that a car seat education was completed during or car seat education visit on iSalus what form must be submitted?
The car seat education P3009 form.
You met with a family on Tuesday morning and did not complete the home visit log until the following Thursday afternoon. What policy or QA measure was missed in this example?
Submitting documentation within 3 business days.
During prenatal intake a client accepts a lactation referral. What needs to be done to document the accepted lactation referral while completing documentation after the intake visit?
Submit AD019 referral form
How often does a family goal have to be updated and submitted in Cognito?
6 months
If an IPV is positive and you offer the client a referral to DV support what form do you need to submit to document the referral made?
AD019
If you are completing a safe sleep education what form needs to be completed while in the home with the family?
Safe Sleep Demographics
When completing referral to client advocate for employment assistance what box under internal referral do you select what box under external referral do you have to select?
internal-client advocate
external -employment
Who should the child intake be scheduled and billed under on iSalus?
the child
How do you notify your nurse that your client delivered and that the client needs a postpartum visit? When do you submit a referral for the postpartum visit?
By submitting a postpartum referral via the AD019 form. between 36-38 weeks gestation
If your client completed a Safety plan in the home due to a positive EDS, what step is required by the home visitor to complete the Safety plan after the client completes their part of the plan?
To add yourself as the witness and sign as the witness.
If you provide a pack and play to a family during or after providing safe sleep education what form must be completed?
If you have a client complete a hold harmless form due to giving them a pack and play, what must be done after the client signs the form to fully complete the form?
Hold Harmless agreement,
Add yourself as the educator/ witness and sign the form.
Once the child is born and becomes the primary client, how many goals in a row have to be about the child?
Every other goal should be focused on the child.
How many days from making first contact with a client must you schedule the intake?
15 business days
How often should a family be reviewed for case management?
every other month
When do you have to complete the ACE screening throughout the program?
Within two months of intake - caregivers
3 months - child
12 months - child
24 months - child
34-36 months - child
If the client is prenatal, and enters the program prior to 25 week gestation and is keeping home visits with you regularly, during what time should safe sleep be provided?
25-30 weeks.
What do you use to support a family with HFPI subscales that are below the cutoff?
the HFPI tip sheets.
What consent forms should be signed for a child intake for a EPN client referred by My Healthy Baby?
universal consent, information to release, partnership agreement, media release, EPN, and HFPI.
If a lactation referral is submitted, how do you document that you made a contact attempt within 5 days per policy?
Add a note in case management to show that you attempted to contact the client if that was via text, call, or the CHW.
If you completed an FEA and the form is signed, but the client did not provide documentation within two weeks how do you move foward?
Mark on the FEA that the client declined to provide documentation and submit the FEA as is. Update case management to indicate that the client is not eligible and mark the date that the FEA was completed. If client later provides documentation complete a new FEA.
If you need to a pack and play or a car seat for a client where do get them from and how? answer must include steps for both items.
Pack and Play - check that they have not been given on before by looking at the safe sleep demographics form then sign one out from Keisha's office.
Car Seat - talk to someone on leadership about the situation then sign one out from Ashly and Katie's office.
When you submit a referral what data tool does that referral get counted towards, why does that matter?
Health First Indiana (HFI) Key Performance Indicators (KPIs) and several other data reports.