Transport Situations
At the airport
Hotel Situations
Work trip Situations
Problems and Solution
100

You miss your train. It's already left.

Missing a train

100

Where do you travel?

In a plane 

100

You arrived and get your room key.

Check-in

100

You talk with your team.

A meeting 

100

You don´t have your suitcase

Lost luggage

200

Where can you get a taxi?

In a taxi stop

200

You show your documents to travel

A passport

200

You leave your hotel and pay

Check-out

200

You speak infront of people

A Presentation
200

Your plane is late.

Delayed

300

There are a lot of people in the bus

A crowded bus

300

You wait before getting on the plane 

The gate 

300

The room is very cold or hot 

A problem with the temperature

300

You go to another city for your company

Business trip

300

You can not find your hotel. You need help.

Asking for directions

400

 Your flight is late.

A delay

400

They check your bags and scan you

Security control

400

You need clean towels.

Room service

400

You meet a new client.

A business meeting

400

Your flight is not going. It has stopped.

Cancellation 

500

There are no more tickets.

Sold out 

500

You cannot find your boarding pass

A problem al boarding 

500

Critic situation when theres too many people and theres no place for everyone

Overbooking

500

You have many things to do in one day

A busy schedule

500

You are not satisfied with the hotel room, you put…

A complaint

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