Term for a reduction in price or interest.
What is a discount?
Expression to state your opinion politely.
What is “From my perspective…” or “In my view…”?
Polite way to suggest a solution.
What is “May I suggest…?”
Work done partly from home and partly in the office.
What is hybrid work?
A banking term that sounds like money but is actually a tree product.
What is “cash” (like cash tree / cacao)?
Term for the conditions or rules in a contract.
What are the terms?
Expression to support your opinion with logic or data.
What is “The evidence suggests that…”?
Polite way to respond to an objection.
What is “I understand, but consider…”
One main challenge of remote work in banking.
What is collaboration, supervision, or access to information?
Famous person who once worked as a bank teller before becoming a world leader.
Who is Ronald Reagan?
A business arrangement or transaction.
What is a deal?
Phrase to acknowledge the other side’s opinion.
What is “On the other hand…”?
Expression used to offer an alternative deal.
What is a counteroffer?
One benefit of flexible work according to the PwC article.
What is recruitment advantage, diversity, or resilience?
What do you call it when someone accidentally sends too much money in a transfer?
What is a funds error or overpayment?
A suggestion offered to reach agreement during negotiation.
What is a proposal?
Phrase to emphasize conviction.
What is “I strongly believe that…”?
Role-play scenario where student negotiates loan terms.
What is Session 7: Negotiating a partnership or loan condition
Expression from reading summary emphasizing challenge.
What is “The challenge is…”?
Fun fact: Which country introduced the world’s first paper money?
What is China?
Mutual settlement where both sides give up something.
What is a compromise?
Phrase to conclude and persuade politely.
What is “Therefore…” or “As a result…”?
Role-play strategy: what you do after presenting your argument and the other side disagrees.
What is bargain, compromise, or give a concession?
Key factor for remote work success in banking.
What is planning deliberately, providing tools, and defining new ways of working?
In finance slang, what does the phrase “cooking the books”
What is manipulating financial records?