Key Information
The first line of authority within the Nursing department.
What is...Charge Nurses (The Registered Nurses and Licensed Practical Nurses)?
The willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish/injury.
What is...Abuse?
Safety or Disaster notifications should be made to facility leadership, particularly these people.
What is...The Administrator, DON, and Maintenance Director?
This is what PPE stands for and some examples.
What is...Personal Protective Equipment and examples include gowns, masks, hair nets, eye protective glasses, etc.?
______ use is prohibited in resident care areas.
What is...Cell phone use?
These are different types of abuse.
What is...physical, mental, sexual, misappropriation of property, etc.?
This is where the disaster plan is located.
What is...The Administrator's office?
The 'S' in the SHCM Customer Service Standards stands for...
What is...Sincere appreciation for everyone?
This employee is our facility's Abuse Coordinator.
What is...The Social Services Director?
Anytime a resident alleges abuse, it needs to be reported immediately to these people.
What is...The Administrator, DON, and Unit Manager?
This is what is included in the SDS book/binder.
What is...Safety Data Sheets (which is a form, provided by the manufacturer, that describes the hazardous material or harmful chemical)?
This act is all about the confidentiality of information.
What is...HIPPA?
Policies and Procedures can be found here.
What is...SharePoint?
The failure or omission on the part of a care giver/facility to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress.
What is...Neglect?
Regular safety drills will include...
What is...fire safety drills, elopement drills, disaster drills, etc.?
QAPI's focus is on...
What is...Outcomes of care and quality of life, facility improvements, and quality assurance?
A healthy and safe environment, decision making and choice, and privacy and confidentiality are all examples of this.
What is...Resident rights?
Taking advantage of a resident for personal gain through the use of manipulation, intimidation, threats, or coercion.
What is...Exploitation?
Tell Maintenance Director if you notice these things in a resident room.
What is...Broken outlet covers, chipped paint, water on the floor, electrical cords hanging down under the bed, etc.?
This is a complaint that is not able to be resolved immediately and requires further interventions/actions by the facility.
What is...A Grievance?