What versions of QuickBooks Enterprise do we currently support?
What is 13,14,15 & 16
100
What does the 'L' stands for in IDEAL
What is a Look Back
100
What is the basic accounting equation?
What is Asset= Liabilities + Owners Equity( Stockholders Equity)
100
Who do we partner with to support our Cloud Hosting service?
What is Right Works
200
Why do we recommend a customer do Backups?
Because if a company file becomes damage, it can be recovered by using backups. Also, if you have system failure, we can try to recover backups
200
What does IDEAL stand for?
Identify, Define, Explore (Expectations), Act and Look Back
200
What accounts reflect in a P&L report?
Income & Expense
200
What are the three "Advanced" add-ons that we offer for QuickBooks Enterprise?
What is Advanced Reporting, Advanced Pricing and Advanced Inventory
300
QuickBooks uses an application to host the company file in Multi-User mode, what is it?
What is the QuickBooks Database server Manager
300
What is the acronym UDAS stand for?
User, Data, Application, System
300
What accounts are reflected in the Balance Sheet Report?
Assets, Liabilities, & Equity
300
What is IDP?
What is Intuit Data Protect is Intuit backup service that is offered through the FSP or can be purchased for $9.99/month
400
What tool is used to fix an install error?
Install Diagnostic Tool
400
Why is it important to use UDAS?
It's important because it help identify the root cause of the particular issue the customer is having.
400
If we owe a Vendor at a later date, what account is created in QuickBooks?
Accounts Payable
400
A customer purchased a 3 user license for QuickBooks Enterprise, how many computers can that customer install quickbooks on and how many users can the customer have logged into QuickBooks?
What is unlimited installs and 3 users at one time.