Basic Basics
QLogs Research Time
Intermediate Basics
HHTC Research Time
Common Calls/Gray Areas
100
These three items are the primary function of QuickBooks.
What is to alleviate the use of multiple tables, spreadsheets, and tracking sheets necessary to document and maintain accounting tasks at a company.
100
The approximate number of times clients called in re: QuickBooks import.
What is 3399?
100
These are the four versions of QuickBooks that ACS integrates with...
What is Pro, Premier, Online and Enterprise?
100
These are the number of HHTC articles that reference ACS and specifically ACS with regards to QuickBooks.
What is 8640 and 482?
100
Client tells you "My imported file is incorrect and the client wants to delete all the information imported in."
What is "You will need to delete each individual transactions out of the program." Support cannot extract the information for the client."
200
Intuit
Who developed QuickBooks?
200
This happens when a client tries to import a .QBA file.
Why would a Client not show any files when they get to the step of selecting a file?
200
Name 5 of the 10 items that can be imported into ACS from QuickBooks.
What are Transactions, Bank Accounts, Chart of Accounts, Employees (can only be imported once any other employee changes will need to be done manually), taxes, local taxes, vendors and payroll items, classes, and subclasses?
200
This is the name of the HHTC article that tells you the pre-import procedures to use when using Virtual Office.
What is "Using the CS QuickBooks Data Utility"? http://cs.thomsonreuters.com/ua/acct_pr/acs/cs_us_en/imports/import_proc_using_the_cs_quickbooks_data_utility.htm
200
A client asks How did I end up with additional BANK type accounts in QB and now after doing an import, I have several additional checkbooks in QB and the bank balance is off
What happens when add a description in the Chart of Accounts and it doesn't match identically in both programs?
300
The only active file available for use for import into ACS.
What is a .qbw file?
300
Client cannot get any Payroll information to pull into ACS.
What happens if a client does not have an active payroll subscription?
300
QuickBooks has Classes and Subclasses While ACS has These.
What are Segments?
300
You would go here to download the CS QuickBooks Data Utility.
What is the download page of the CS website? http://cs.thomsonreuters.com/ua/acct_pr/acs/cs_us_en/imports/import_proc_using_the_cs_quickbooks_data_utility.htm
300
This happens when you import the same file multiple times.
How did I get all this duplicate information?
400
This is a utility the client can install in the same location as QuickBooks and export files for import into ACS in another location. If the client is Virtual Office or Software as a Service or if QuickBooks is being used in the Right networks environment this is the only option.
What is the QuickBooks Data Utility?
400
Client is receiving the following error when doing an export to QB: System Data.SyntaxErrorException: Syntax error: Missing operand after 'CORY' operator.
What happens if the client has employees with apostrophes in their name?
400
In QuickBooks your class has 15 characters and your subclass has 3 with all your bank accounts having 4 characters. The correct format for ACS would be....
What is XXXXXXXXXXXXXXXXXX.XXXX? 18X's immediately followed by .XXXX
400
These 5 items can be used to map QuickBooks data to Accounting CS items for an export.
What are: Bank Accounts; Chart of Accounts; Segment Codes; Employees and Vendors. http://cs.thomsonreuters.com/ua/acct_pr/acs/cs_us_en/exports/proc_qb_export.htm#link0
400
This is where you should map the Advanced Earned Income Credit to....
What is mapped to FIT as referenced in the HHTC article "Internal: Accounting CS: QuickBooks Import"
500
These three items cannot be imported into QuickBooks.
What are Beginning balances, payroll pay rates on checks and setup, payroll hours on paychecks.
500
Client is receiving an error message at the end of the import wizard (after clicking "Finish") that says: "Error importing paycheck: (paycheck reference number, employee, and date information). Error: Payroll check manager is not properly initialized."
What is "they need to verify and potentially update their version of ACS"? To Update: File > CS Connect, then click Call Now
500
Your client notices that when they do an import from QB, it is skipping the classes and subclasses. What would you tell the client?
This is what happens when your mask is not long enough for your classes and subclasses that were entered in QB.
500
This is where you would go to find sample spreadsheets that clients could download and modify to fit their needs for later import into ACS from QB.
What is the HHTC article "Spreadsheet import - Account Balances from QuickBooks." http://cs.thomsonreuters.com/ua/acct_pr/acs/cs_us_en/acs_platform/plat_spreadsheet_import_qb.htm
500
This is the maximum number of employees that QB will allow you to export into excel at a time....
What is 250?
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