Library skills
What website do we use to finds books around the library???
Pima County Public Library Catalog
or
PCPL catalog
missing list: when looking for the book, not only should you check where it should be shelved, but also ....
everywhere else; exhaust all places. It can be misplaced, mislabeled, displayed or on a cart.
to the charging station
Another source we can provide in case homework help is canceled for the week.
Brain Fuse through the PCPL catalog or direct them to another library that offers it the same day
when handing out snacks to children, what is the practice we remind them to do?
do not eat at the computers and whatever you don't eat, put aside at the sharing table.
The difference between Manga and Graphic novels?
Manga: Japanese, reads right to left.
Graphic Novel: Western, reads left to right.
Give me examples of what could be considered a grubby book.
water damage
bed bugs
wear and tear
yellowing pages
spine damage
If a patron wants to put in a job application but wants someone to sit with them and help them, what would be recommended?
Job Help.
What are the few digital media resources that are available to stream?
Hoopla, Libby, Kanopy, Freegal Music
When an incident happens, what is the best practice to do.
Grab an in-charge so they can de-escalate the situation with the guard.
What are three of your morning priorities? They don't have to be in order but BONUS if you do the first 4
Printing paging slips, set up Meeting Room, Check-in Book Chutes, Restock Printer & Delivery
Other are:
Write on the whiteboard, computer clean up, scratch papers & golf pencils, last email + teams
Two places to look for Quincie Douglas library events.
Quincie Newsletter
or PCPL catalog events calendar
Why is it important to in-house books that we find lying in the branch.
"To more accurately measure the use of library materials inside library buildings ..."
Where else do we provide resources?
E-Library on the PCPL catalog
If we don't have a book in the system, what are the two options patrons can do?
Interlibrary Loan
or
Suggest a Purchase
What are the rules for packing delivery boxes?
Hint: Mix delivery and Stacking delivery
Two mix boxes PER DAY, several direct deliveries
Never stack a large bin on top of a small bin or on a Friends box
How many Bi-lingual sections do we have?
Picture books bilingual by the toys,
Children's Fictions bilingual above the Spanish Children's Fictions,
Non-fiction bilingual above the Spanish Adult Fictions.
What do we not charge for when Faxing?
DES, SSI, financial help
If a patron is in need to fix a part for their vehicle but we don't have a physical book for them, what could we suggest?
The Chilton Library Auto Repair & Maintenance in our PCPL catalog
how do you create an APATID?
how do you write the months that are October November and December in the apatid.
first 4 of the last name, first letter of the name, month and date of birth. all lower-case letters
I.E. Karina Pacheco 05/29/1996 apatid: pachk529
If a patron asks you to fill out a form, what do you do.
you RESPECTFULLY, say no because it goes against library rules. We can be held liable for mistakes. It is best practice to allow the librarians to direct them to some helpful resources.
While shelving, you may come across mis-shelved books and/or miscellaneous books. What are the correct steps in handling this situation?
take the book to the back room, check it in then in-house before setting it on a cart for it to be shelved.
what are considered free copies?
Resumes/paperwork to OBTAIN a job, minors needing school items printed.
When Computer Monitoring, what do we not want to do for them.
Filling out ANY FORMS, especially LEGAL FORMS or translate.
What is the Meeting Rooms procedure?
ask if a form has been filled out
Delete any form that is over a year despite it being the same people.
Double check we have the available times that they would like to prevent double booking.
Place in outlook and always add the contact information in case of cancelation on our end.