Decision Decisions
Choosing one alternative from a set of alternatives
What is decision-making
This design is based on the functional approach to departmentalization
What is functional design (U-form)
Modifying a benefits system on a yearly basis to maintain employee satisfaction
What is a planned change
Similar to entrepreneurs except that they develop new businesses in the context of a large organization
What is intrapreneurship
Resources, culture, leadership, employee morale, company values, and mission statement are part of this environment
What is the internal environment
A goal set by and for an organization's lower-level (front-line) manager
What is an operational goal
This design is made up of a set of unrelated businesses
What is the conglomerate design (H-form)
Unfreeze, Implement, Refreeze
What is Lewin's change model
A change in the management process in an organization
What is managerial innovation
Customers taste and preferences that influence an organization's product line
What are external forces
This type of decision is relatively structured or recurs with frequency (or both)
What is a programmed decision
This organization model has a lot of red tape
What is the bureaucratic model
Inflation, the cost of living, and money supplies are all external forces in this dimension
What is the economic dimension
A change in the way a product or service is manufactured, created, or distributed
What is process innovation
The conversion process used to transform inputs into outputs
What is technology
An administrative model where the tendency to search for alternatives only until one is found that meets minimum standards is met
What is satisficing
The number of people who report to a particular manager
What is the span of management
The top executives for Delta have decided to reorganize the corporation from product divisions into geographic sectors
What is an internal change
A new product, service, or technology that completely replaces an existing one
What is a radical innovation
The process of linking the activities of various departments of the organization
What is coordination
An informal alliance of individuals or groups formed to achieve a common goal
What is a coalition
A clear and distinct line of authority among the positions in an organization
What is the chain of command
Substantive modification of some part of an organization
What is change
Development, application, launch, growth, maturity, and decline
What is the innovation process
The power that has been legitimized by the organization
What is authority