Trophies
What is an added embellishment located in the center or side of the column?
TRIM
Engraving is ONLY available on a plate attached at the back of the medal.
No. Customer can select a medal which can take engraving in front.
Sample: CM08TXTRG
Name atleast 2 acrylic trophies.
Acrylic Uniform Trophies
Spectrum Acrylic Trophies
Bowling Pin Acrylic Trophy
Acrylic Awareness Ribbon Trophies
What are the 3 types of crystal trophy which are eligible for free shipping?
Laser 3-D Crystal Trophy, Vibrant and Onyx Laser Crystal Trophies
Can a customer request a frosted white engraving with a colored logo?
No. It's either all colored (logo and engraving) or all frosted white (logo and engraving)
White/Black Marble Base.
Black Round Base
Black/White Luxury Base
Name 2 insert coins
Torch Insert Coin
Star and Petal Edge Insert
What's the minimum qty for an insert plaque in order for us to waive $45?
50 pcs
Name 4 different shapes of belts.
Round
Square
Shield
Perpetual
Name 2 accessories/add ons we can upsell to customer for medals.
Deluxe Medallion Holder, Large Presentation Envelope, Suede Medallion Pouch, Medal Stand, Luxury Velvet Medal Case, Congrats Gift Bag w/Mini Card
What is the difference between an insert or an etch?
Insert, is artwork printed on a high-quality laminate applique and applied to the award
Etch- instock graphic lasered directly on the award
Can we ship an insert medal same day before 5pm est?
Yes! As long as it's instock, engraving has been received and ordered has been paid before 5PM est.
How much is the acrylic base if customer wants to add a base?
$8
Upon receipt, all crystal awards comes in a...
beautiful blue box, lined with blue satin.
What is the standard size of the neck ribbon?
7/8 x 30
How are we going to explain the logo mylar charge in case a customer will ask?
Run charge to print and attach their logo to the award
Customer can't find the plates for the medals they've ordered. What should we tell our customer before endorsing them to care?
Flexi-plates can be found in a separate envelope, placed in the box.
Where should we check to verify the size of the plate for the previous award?
Description Box
Item number for glassware/drinkware starts with _,_
DK
What is the maximum character for engravable rings?
8 characters
How do we describe a trophy to our customer? What is it made of?
made of a high-quality Polypropylene which is considered a durable plastic
How much is the engraving plate if engraving will be different on each plate?
$0.79
Plaques comes in a white box upon receipt.
No. It's an acrylic.
Can you explain as to why a customer can't return a crystal?
Crystals are non refundable since it's a customized item and it's lasered directly on the award and we can no longer resell it.
How much is the extra engraving cost for engraving plates alone?
$0.16 per character after 40