Verbal Communication
What is verbal communication?
This author The process of exchanging information through spoken words. wrote Pride and Prejudice.
What is non-verbal communication?
Communication through facial expressions, gestures, and posture.
What is active listening?
Hearing and understanding a message with full attention.
What is a PowerPoint presentation?
A visual aid commonly used during presentations.
What is an email?
A formal written message sent electronically.
What is effective speaking/public speaking?
Speaking clearly, confidently, and appropriately to an audience.
What is eye contact?
Maintaining this during a conversation shows confidence and attentiveness.
What is empathetic listening?
This type of listening involves understanding another person's feelings.
What is an introduction/hook?
The opening part of a presentation designed to capture attention.
What is teamwork/collaboration?
Communication between employees working together on a task.
What are fillers?
Words such as "um," "uh," and "you know" are called these.
What is kinesics?
The study of body language is called this.
What is paraphrasing?
Repeating or summarizing what a speaker says is called this.
What is audience engagement?
Reading directly from slides too often can reduce this.
What is feedback?
Constructive comments intended to improve performance are called this.
What is audience adaptation?
The ability to adjust your language according to the audience and situation.
What is proxemics?
The use of space while communicating is known as this.
What is poor listening?
Interrupting the speaker is an example of this listening barrier.
What is practice/rehearsal?
This technique helps speakers manage nervousness and improve delivery.
What is conflict resolution?
Disagreements in the workplace can be resolved through this process.
What is an impromptu speech?
A speech delivered without prior preparation is called this.
What are non-verbal cues?
A smile, crossed arms, and raised eyebrows are examples of these.
What is critical listening?
Listening to evaluate and analyze information carefully is called this.
What is a conclusion?
The final part of a presentation where key points are reinforced.
What is intercultural communication?
The ability to communicate respectfully with people from diverse backgrounds.