Teamwork
Recognition cards given out when good deeds have been performed, or a team member thanking no another for their help with a particular scenario
What are Bravos?
This meeting that occurs between you and your direct supervisor/leader to discuss your growth
What is 1 on 1?
This is at the heart of the Customer Success
What is the Ability to empathize?
Who is Amy Markov?
This special week annually is focused on connecting and aligning on the organizations priorities and our goals
What is Get Connected Week?
R1 Moto for Teamwork
What is " We work together the right way"?
This term means the understanding and knowledge of who you are including your skills & values
What is Self- Aware?
This is the Customer that receives the services provided at each hospital location
What is the patient?
The way in which we are to give, receive and react to feedback
What is Constructively?
This was established to showcase the Bravo's awarded by R1 team members to one another
What is the Wall of Excellence?
This is the process of two or more people working together to complete a task or achieve a goal
What is Collaboration?
The action of raising someone to a higher position or rank
What is a Promotion?
This daily huddle ensures are daily priorities are set as well as metrics are reviewed
What is the DRM?
The act of imparting or exchanging information
What is communication?
This is the number of set tasks that each team member is expected to do daily
What is Individual Productivity Target?
This R1 team is dedicated to planning volunteer events and opportunities to give back within the local surrounding communities
What is the Shared Services Helping Hands Committee?
To improve on one's skills and knowledge
What is Continuous Learning?
This R1 Tool allows accounts to be sent between various R1 teams to ensure timely resolution
What is ePars or R1D ?
What is Direct Communication?
This special day is used to celebrate the hard work performed by each R1 Team member
What is Operators Day?
This Auditory sense is necessary for good teamwork
What is Listening?
R1 motto for Professional Growth
What is " We learn, inspire & grow"?
R1 Customer Success Value:
What is, "We share one Mission- customer success"
Communication that is Clearly and successfully delivered, received and understood
What is Effective Communication?
We strive to always exceed their expectations
Who is the customer/client?