Walkies
Guests
Vendors
General RA Duties
Check Ins/Outs
100

This is how you operate a walkie

What is hold down the button on the side and walk into the top.

100

The number of day guests allowed per resident.

What is 2?

100

Where front desk staff logs vendor entries

What is the "Vendor" tab in the PDL?

100

What is to be worn while on duty at the front desk

What is a FOUND Polo and black pants?

100

The first things to do when someone is checking in

What is ask for ID and what school they're with?

200

The channel that security and engineering are on

What is channel 1?

200

The number of overnight guests allowed per resident

What is 1?

200

This is what someone should do when they have an issue with a TULU item

What is message TULU directly through the app?

200

A resident does this when they have a lost package

What is put in a lost package request via the QR code on the package room door?

200

Where they put their keys when a resident moves out

What is in a fully filled out envelope and dropped in the express checkout box?

300

When a resident notifies the desk that their smoke alarm is going off, you should radio these people

Who is security?

300

How many consecutive days residents are allowed to have a single guest

What is 3?

300

This is who to call for elevator entrapments 

Who is HP Elevator?

300

When the temperature is below 65 degrees, this happens

What is the cooling turns off?

300

Press the check out button on their Rez360 page to fully check the resident out

What is what to do in StarRez when a resident turns in their keys?

400

When using the walkie, you do not hold it like a __________

What is a phone?

400

Guests are not allowed to have this

What is an ID card?

400

This is the number residents should call with vending machine issues

What is the number on the machine?

400

When smoke alarms go off, an RA should ___________ security to the room.

What is accompany?

400

What I do when a guest is leaving the property and wants their ID returned

What is ask if they are returning or fully departing?

500

Uh oh! The fire panel alarm is going off. You say this on the walkie

What is front desk to security, fire panel?

500

How many cumulative nights residents are allowed to have guests in a month

What is 7?

500

This is the website residents should go to if they have issues with the laundry

What is sebco.com

500

All of these should be given to delivery drivers before they leave

What are return to senders?

500

Residents will not be given a ________________ appointment

What is move-out?

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