RA Role Basics
Friend vs. Professional
Boundaries in Action
On-Duty vs. Off-Duty
Scenario Decisions
100

This role emphasizes teaching through policy enforcement and daily interactions.

What is Educator?

100

RAs should be friendly, but never this.

What is a buddy?

100

RAs must tell residents they cannot promise this in counseling situations.

What is strict confidentiality?

100

Even when off duty, you are still this.

What is an RA?

100

A resident asks you to keep their alcohol violation “off the record.” What do you do?

What is enforce policy and document?

200

This RA role focuses on shaping the tone, culture, and expectations of the hall.

What is Community Builder?

200

Being sympathetic does NOT mean being this toward the college.

What is pro-student and anti-college?

200

Drinking with residents is allowed only if this condition is met.

What is never—no exceptions?

200

When on duty, RAs must be within this distance of campus.

What is 5 minutes from campus?

200

A resident texts you late at night needing emotional support. What is your role?

What is listen, support, and refer—not counsel?

300

This role requires knowing what information is appropriate to share and with whom.

What is Information Source?

300

Giving extra attention to only a few residents is known as this.

What is playing favorites?

300

This is required when a resident shares information about sexual assault.

What is reporting to the PSOC/Title IX?

300

Missing an on-call phone call requires doing this immediately.

What is returning the call?

300

A friend asks for confirmation that someone lives in the hall.

What is do not confirm residency?

400

This role requires modeling behavior you expect from residents at all times.

What is Role Model?

400

Supporting policies means not doing this publicly about staff or decisions.

What is being overly critical?

400

RAs should never transport residents for this reason.

What is liability?

400

Being unavailable during on-call violates this expectation.

What is availability?

400

A resident wants you to “just handle it” instead of writing an incident report.

What is documentation is required?

500

The RA job comes second only to this responsibility.

What are academics?

500

Going “out on a limb” for residents in a way that compromises standards is described as this mistake.

What is "sawing it off"?

500

Confidential information should only be shared with these individuals.

Who are professional staff?

500

This item must always be with the RA during on-call shifts.

What is the on-call phone/bag?

500

You see policy violations involving your close friends. What guides your response?

What is consistency and professionalism?

M
e
n
u