What is the name of CSUDH’s mascot?
Teddy.
RAs are expected to know what about every resident?
Their names and where they live. (Page 12)
What phrase must you say when answering the duty phone?
RA on Call, this is ____. How can I help you? (Page 73)
True or False: RAs are allowed to promise confidentiality to residents.
False. RAs are mandated reporters for the university. (Page 22)
RAs help students connect to what when they need support?
Campus resources.
What online platform do students use to access student organizations and departmental events?
ToroLink.
RAs are required to submit reports for what kinds of situations? (Name 3)
RA completes quality forms and reports in a timely manner, which include, but are not limited to, On-Call Logs, Health and Safety Inspection Forms, Living Agreements, Weekly Reports, Program Proposals, and Check-In/Transfer/Checkout Documents. (Page 9)
How long do you have to respond if your physical presence is required on duty?
15 minutes. (Page 11)
True or False: A Teddy Talk only needs to happen if a resident is struggling.
False- They are required for all residents as intentional check-ins.
What mental health resource should RAs use to connect students expressing distress?
Student Psychological Services (SPS).
What wireless network do students use in the Residence Hall?
Eduroam.
True or False: RAs are considered Campus Security Authorities (CSA).
True. RAs are Campus Security Authorities as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and are required to report crimes accordingly. (Page 22)
What form must be submitted after an incident occurs?
Incident Report. (Page 73)
How many consecutive days can a guest stay per month?
3 days. (Page 81)
What food availability resource should RAs connect a student facing food insecurity to?
Teddy's Pantry.
What app is used for laundry in the residence halls?
Wash-Connect App.
What are the time windows for your on call duty rounds between Monday - Friday?
• Monday-Friday
1st walk occurs at between 5pm-8pm.
2nd walk occurs between 11pm- 1am.
What number should residents dial for campus police emergencies from cell phones? (Non-emergency)
(310) 243-3639. (Page 74)
What date and time should you return back on campus from Winter Break?
January 11th at 10am. (Page 26)
Name one way an RA can create a sense of belonging.
Learning names, hosting community programs, showing up consistently.
What campus department handles emergency calls at (310) 243-3639?
University/Campus Police.
What percentage of an RA’s role is focused on Student & Community Development?
35%. (Page 22)
Name two situations that require on-call response.
Medical transport, community disturbance, suicidal ideation, fire, physical assault, unwanted guest. (Page 76)
This CSU Dominguez Hills policy prohibits the manufacture, distribution, possession, or use of alcohol and controlled substances campus-wide, with the only exception being alcohol possession by residents 21 and over inside their individual housing units.
Alcohol and Controlled Substances Policy.
(https://www.csudh.edu/student-conduct/campus-policies/alcohol-and-substance-abuse-policy/)
What does it truly mean to be a community leader, not just an RA?
Modeling respect, accountability, empathy, and responsibility.