Mission & Vision
GSU is committed to offering an exceptional and ______ education.
What is Accessibility
Getting to know residents by name and learning what is important to them is one of the easiest ways to accomplish this.
What is build community?
A resident wants to switch rooms because they are unhappy with their roommate. This is the person the RA should ultimately refer them to regarding the room change.
Who is the A/RHD?
When on duty, an RA must remain in the building and accessible between these hours.
What is 5:00 p.m. to 8:00 a.m.?
According to the manual, one of the easiest ways to build community is simply doing this with your residents.
What is interacting with/getting to know your residents?
University Housing seeks to create this type of living-learning community for residents.
What is a supportive and inclusive living-learning community?
RAs are expected to have conversations with residents about goal setting, time management, coursework, tutoring, campus resources, and this important wellness topic.
Resident 101s
A resident tells you they are moving out tonight and asks you to sign their RCR. Before checking them out, you MUST have this.
What is permission/direction from the A/RHD or Main Housing Office.
Sunday through Thursday, the RA on duty must complete this many rounds during the night.
What are 3 rounds?
Each community must create one of these at the beginning of the year to establish expectations for living together.
What is a Community Agreement and Roommate Agreement
Name two of the three things GSU's mission says students should have to succeed in a global society.
What are knowledge, skills, and confidence?
Each RA must set a minimum of this many community hours on their floor for student contact beyond duty nights.
What are 10 community hours?
You notice a resident's room has no electricity. Should the RA submit a routine work order or report the issue immediately?
What is report it immediately as an emergency/immediate repair?
It's Saturday night. How many rounds are required, and how late must the RA remain awake and alert?
What are 4 rounds and until 2:00 a.m.?
Community Agreements & Roommate Agreementts must be created no later than this point in the semester
What is the start of the third week?
GSU's vision says the University will lead as a model of these four things.
What are academic excellence, innovation, diversity, and responsible citizenship?
RAs are evaluated within five major roles. Name three of them.
RAs are evaluated within five major roles. Name three of them.
It’s 1:00 a.m. and you encounter a policy violation but feel threatened or uncomfortable handling the situation. According to the manual, who should you contact immediately?
Who is the A/RHD on-call or University Police?
Your duty shift is over. You completed your rounds, but you haven't sent your Duty Log. What is the deadline for sending it?
What is before 8:00 a.m. the morning following the duty shift?
An RA realizes they know the names of only five residents on their floor. Why could this become a problem beyond simply “not knowing people”?
What is knowing residents is a major part of the Community Leader role and supervisors assess RAs on their knowledge of their residents?
You're an RA planning activities for your floor. Name three areas of emphasis your activities could address that connect to the department's mission and core values.
What are community relationship-building, academic success, global citizenship, sustainability, and/or civic engagement?
An RA knows everyone's name and plans great programs, but consistently turns paperwork in late, skips staff meetings, and forgets duty logs. Which RA role are they failing to fulfill?
What is Administrator?
You respond to a policy violation at 11:45 p.m. You handle the situation but are too exhausted to complete the incident report immediately. What is the latest time the report should be submitted, and what must you do if you cannot meet that deadline?
What is by 8:00 a.m. the next morning; if it cannot be submitted by then, contact the RHD or Assistant Director in the RHD's absence?
You're completing rounds and hear something that indicates a possible policy violation. Walk us through the first three things you should do according to the policy violation protocol.
What are: have an indicator that a violation is occurring, knock and announce yourself as the RA, and explain why you knocked/which policy violation is occurring?
Your floor has low participation, residents rarely interact, and only the same three people attend programs. Name three intentional actions you could take that align with the RA community-building expectations in the manual.
What are examples such as intentionally interacting with residents, learning residents' names/interests, using community hours for student contact, holding floor meetings, supporting Hall Council, having academic conversations, or creating intentional community-building activities?