Each RA is responsible for hosting at least this many floor programs each month, aligned with the College’s Core Values.
What is at least one floor program per month? pg.17
RAs are not this type of resource, which means they should never promise a resident complete confidentiality.
What is a licensed confidential resource? pg.36
RAs are required to wear these two identifying items while serving on duty.
What are the RA staff shirt and name tag? pg.40
This department is the RA’s first point of contact for emergencies and urgent safety concerns.
What is Public Safety? pg.43
A resident displays a flag in an exterior-facing window and places a poster on the outside of their room door.
What is a violation of the Signs and Other Items policy?
This visual representation of social relationships helps RAs identify resident clusters, isolated residents, and individuals who connect different groups.
What is a sociogram? pg. 28-29
When a parent or family member contacts an RA about an emergency or after-hours concern, the RA should refer them to this department.
What is Public Safety? pg.36
During a lockout, staff must personally open the door and may never give these items directly to a resident.
What is the master key or staff ID card? pg.41
When bodily fluids are discovered, an RA must avoid doing this, contact this department, and take this immediate safety step.
What is not touching or cleaning the fluids, contacting Public Safety, and securing the area? pg.45-46
A resident loans their student ID to a friend so the friend can enter the residence hall without them.
What is a violation of the Keys and Student IDs policy?
Each room must complete this community-building document by the end of the sixth week of the semester.
What is a Roommate Agreement? pg.29
These three on-campus offices are identified as confidential resources for students seeking support related to sexual misconduct, harassment, assault, or domestic violence.
What are the Campus Chaplain, Peterson Counseling Center, and Health Center? pg.54
Before entering a resident’s room, an RA must receive this approval, have this type of person present, and complete this announcement process.
What is clearance from a supervisor or Student Life professional on-call, accompaniment by another RA, Public Safety officer, or professional staff member, and knocking and announcing three times? pg.47
When residents are trapped in an elevator, an RA should never attempt this action and should remain in this location until emergency personnel arrive.
What is prying open the elevator doors, and what is remaining outside the elevator? pg.46-47
A resident registers a guest for four nights during winter break and leaves the guest alone in the room while attending class.
What are exceeding the three-night guest limit, hosting a guest while the College is not in session, and leaving a guest in housing without their host?
A program proposal must be submitted through eRezLife this far in advance and must include this approved advertising item.
What is at least three weeks in advance, with a completed and approved poster advertisement? pg.22
Before immediately offering solutions or referrals to a distressed resident, an RA should use these supportive approaches.
What are listening without distraction, asking open-ended questions, validating the student’s feelings, and asking how the student would like to be supported? pg.57
After a failed Health and Safety Inspection, prohibited items must be removed within this amount of time. If they remain during reinspection, these two actions occur.
What is 48 hours, followed by an Incident Report? pg.68
If an RA becomes aware that a room may contain illegal drugs, the RA should contact this department and wait nearby without taking these two actions.
What is contacting Public Safety and waiting nearby without entering the room or confronting the individuals? pg.46
During final exams, a resident plays drums in their room at 1:00 p.m. while directing music from a speaker through an open window.
What are violating 24-hour quiet hours, playing a musical instrument inside a residence hall room, and directing sound through an open window?
Name the seven monthly Core Values in order, beginning with August and ending with April.
What are Community, Diversity, Creativity, Innovation, Professionalism, Collaboration, and Integrity? pg.16
Name four situations involving residents that an RA must share with a supervisor or professional staff member.
What are any four of the following: sexual assault or misconduct, suicidal thoughts, verbal or physical threats, student injury or death, weapons, fire incidents, emergency medical transport, or bias-related incidents or graffiti? pg.36-37
At the beginning and end of a duty shift, an RA must complete several required check-in and check-out procedures. Name at least three steps completed at the beginning of the shift and two steps completed at the end.
What is scanning their ID at the Residence Life office, testing the duty phone, checking and returning voicemail messages, and collecting the duty phone, duty bag, and master keys? At the end of the shift, return the duty bag, charger, and master keys. Plug the phone into the charging port and make sure it is powered off. pg. 40-41
This four-step incident-response model reminds RAs how to approach and document potential policy violations. Name all four steps.
What are Knock, Identify, Collect, and Knowledge? pg.43-44
Three residents who are all at least 21 years old are observed smoking or vaping. One is smoking on the sidewalk, walking down Old Bradenton Road, one is vaping behind Bayou Studios, and one is smoking outside of Keating on a bench. Only one resident is violating Ringling’s Smoking Policy.
Who is the resident smoking outside the residence hall entrance that is not a designated smoking area?