RAD
What does "RAD" stand for?
Robotic Assistance Devices
What does ROSA stand for?
Responsive Observation Security Agent
What is our customer facing, backend management platform called?
RADSoC
What does RIO stand for?
ROSA Independent Observatory
When inputting a NEW lead into NetSuite, what do you input it as?
Lead, Prospect or Customer?
Lead
What year was RAD founded?
2017 (9 Yrs)
What generation of ROSA are we currently on?
Gen 4
How many users at one company can have access to RADSoC before RAD starts to charge licenses?
TRICK Question! - No licenses / unlimited users
What is the average "up-time" for a RIO in cloudy conditions?
5-7 Days
Comp down within 2-3 days
Can you assign "follow ups" to yourself in NetSuite?
Yes! "New Task" push out the date to when you need it completed
Where is RAD's Manufacturing Facility & R&D Center?
Ferndale, MI
Waterloo, ON, CA
Name 3 hardware components of ROSA?
2 Cameras (5 mgpxl PTZ)
LED Screen on front
Speaker & Microphone
What do these stand for?
HD, VH, LD, LPR & FAD
Human Detection
Vehicle Detection
Loitering Detection
License Plate Recognition
Firearms Detection
Can we tow our RIO's down the road?
No, not DOT approved. On prem. is okay, with a heads-up to software guys.
What are the 3 main reports that TM/MF/SR receive and what day/time are they pulled each week?
1. Activity Report, 2. New Opportunities, 3. New Quotes Generated
NEW - Weekly Meetings Set (CS/EC/Cam)
Tuesday at 7:00am
Who is RAD employee #1 (not Steve)?
Luke Ross
Person recording their own voice (mp4 file)
Person talking down through ROSA
Google Voice message (rescripted)
What is RAD Light My Way & how does it work?
A software program, downloaded on mobile device, allow screen shots of parking lot areas, situational awareness for customers.
Explain the technology RAD developed to help RIO last longer than anyone else. (Throttling)
Units can identify when power is depleting and automatedly reduce power to LED screens, internal fans, etc. to conserve power.
Where can you go to look at the history of the record? (who created it, who changed it, etc.)
What type of "gap" in the industry did SR see while he was an integrator? Same reason for starting the company?
Between humans & dumb cameras. To create autonomous robots to do mundane tasks of humans better. Interrupt behavior in the environment.
Inside of ROSA (& all units), what is RADPack Mini and how does it work?
Motherboard with all the brains
How much video does RAD allow customers to download themselves per month? (amount of time)
30 Minutes
How much does RIO 180 & RIO 360 cost? (MSRP)
RIO 180 - $1,560/month
RIO 360 - $2,080/month
What resource do you have within NetSuite if you can't figure something out?
Support -> Suite Answers