PM Basics
Coordinator Corner
AV Industry
Clients
Core Values
100

This project measure compares how much money a project makes against what it costs.

What is profit margin?

100

This coordinator role handles things like creating opportunities, sales orders, renewal opportunities, and ClientPoint proposals in NetSuite.

Who is the Sales Coordinator?
100

This AVIXA certification is the industry standard for general AV professionals.

What is CTS?

100

This three-letter acronym refers to the backup power systems Vertiv provides to prevent data center downtime during electrical failures.

What is UPS (Uninterruptible Power Supply)?

100

This core value means taking responsibility instead of waiting for someone else to solve it.

What is Own It?

200

This two-word term describes what happens when a client starts adding "just one more thing" to the project that wasn't in the original contract.

What is Scope Creep?

200

This collaborative Atlassian-based workspace serves as the central hub for storing project pages, standard operating procedures, and "single source of truth" documentation within Radiant.

What is Confluence?

200

Category 5e and Category 6 cables typically use this 8-pin connector to plug into Ethernet ports.

What is an RJ-45?

200

This downtown Cincinnati convention center carries the name of one of our oldest Cincinnati clients whose headquarters are located at 4th and Main St.

What is Duke Energy Convention Center?

200

This core value is about improving how we work instead of accepting “that’s how we’ve always done it.”

What is Continuous Improvement?

300

This document is the hub for collecting project risks, analysis, and planned responses.

What is a Risk Register?

300

This document contains live data of all equipment in a project. This document is shared company-wide and used by PM, PC, Ops, Tech staff, and engineering.

What is a BOM (Bill of Materials)?

300

This common 3-pin connector is the industry standard for balanced audio signals and professional microphones.

What is an XLR Connector?

300

This Colorado Springs-based credit union, formerly known as Ent, officially changed its name in 2026 following a major merger.

What is Wings Credit Union?

300

This core value matters most when roles, handoffs, or deadlines are ambiguous.

What is Set Clear Expectations?

400

In PMI language, this deliverable-oriented breakdown helps turn scope into manageable pieces of work.

What is a Work Breakdown Structure (WBS)?

400

These are quotes from vendors that guarantee our cost for equipment, usually at a discount, if we order by a certain date. 

What is special pricing?

400

This technology allows network cables to carry electrical power along with data to devices like cameras or touch panels.

What is POE (Power Over Ethernet)

400

In 2004, Louisiana Pacific moved its corporate headquarters from Portland, Oregon, to this "Music City."

What is Nashville, Tennessee?

400

This core value shows up when the team focuses on a better client and teammate experience, not just checking the box.

What is Make a Positive Impact?

500

This is the term for a formal question sent to the architect or general contractor when the AV drawings conflict with the physical site conditions.

What is an RFI (Request for Information)?

500

This type of agreement often defines response times, coverage hours, and service expectations for a client.

What is an SLA?

500

While projectors are measured in Lumens to quantify total light output, direct-view displays like LED walls use this unit—equal to one candela per square meter—to measure brightness levels.

What are Nits?

500

This Columbus native and founder of L Brands (Victoria’s Secret, Bath & Body Works) is the Ohio State's medical center’s namesake.

Who is Leslie (Les) Wexner?

500

This Radiant core value emphasizes excellence in deliverables and customer experience.

What is Quality First?

M
e
n
u