General
Radical Candor is made up of balancing two parts in feedback
Care personally and challenge directly
A person providing feedback in a rude way
Obnoxious Aggression
Where praise should be done
Public
Where criticism is measured
at the listener's ear
When to give praise and criticism
immediately
The degree to which you share your perspective and invite others to do the same.
T or F: Praise is only the care personally side of radical candor
False
Feedback should always focus on ___________ not personality traits
behaviors
Sharing how you see the situation and listening to how they see the situation without thinking your view is truth
Candor
You Challenge Directly but fail to show that you Care Personally. Usually results in discouraging others from sharing or communicating.
Obnoxious Aggression
Which part is missing in CORN form: In the meeting, when you gave both sides of the argument it earned you creditability.
Next Step
The 2 H's in HIP for providing criticism
Humble and Helpful
Redirecting someone to go speak to the person directly or come to you together for a resolution
Preventing Backstabbing & Building Trust
A person who cares about the person but avoids telling them valuable feedback is demonstrating...
Ruinous Empathy
1 of the 3 common mistakes for giving praise
insincere, vague, not focused on results/next steps
In the meeting, when you said X it came across as inconsiderate. Let's consider potential solutions
CORN - Context, observation, result, next steps
Name a way to demonstrate listening to understand
Repeat it back or ask follow-up questions to clarify and avoid assuming
Steps to take if you are not getting a response to asking for feedback:
Criticize yourself and when was the last time they experienced you that way, give them time to think and follow up, highlight how it will help you or be positive for your career, and communicate how it creates safety when they share it because you know you're not perfect.
Public Praise is important because...
it shows everyone what good looks like and sets them up as the expert in that area
Synchronous praise or criticism is via
in-person, by phone, or where you can gauge how it is landing and adjust