eRad
In which of the tabs can you find the patient's Phone number?
Patient tab
What are the composite codes for MR Arthrogram scheduling?
FLMRPP and CTMRPP
MR Abdomen prep: How many hours before should patients avoid food, gum, mints, and coffee?
Answer: 4 hrs, water only
What search method do we use when looking up a patient in the system?
By the first initial of the patient’s name
In which tab do you places your notes?
Order tab
What does MARS protocol stand for?
Metal Artifact Reduction Sequence
Can MRI and CT contrast exams be scheduled on the same day? Under what condition?
Yes, only if no labs are needed. Schedule CT first, then MRI
Does radnet perform Lab works
No, they only do Radiology exams
Before ending any call, what must you always document about the caller?
Caller identity — patient or representative, and name if rep
Tab in which you can check if Insurance Authorization is required
Billing Codes tab
What extra scheduling step must be added when booking a self-sedation MRI exam?
Add the procedure hold code for self-sedation
Which patient safety step is required for self-sedation MRI exams regarding transportation?
The patient must bring a designated driver.
Does Radnet perform Biopsies?
Yes
What 4 items must always be confirmed in the Order Tab?
Doctor’s name, doctor’s address, medical accommodation, insurance)
Tab in which we need to document insurance error
Contact log tab
If a physician orders an MRI “with contrast only,” how should it be scheduled?
With and without contrast – W/WO
A patient worked cutting metal. What precaution is required before MRI?
Orbit X-ray to rule out fragments
What do we call our automated system that notifies patients?
Radar
What must you do with duplicate or inactive insurance policies?
Expire them using “Manage Policy”
In which tab do you re-send appointment confirmation
Extra data
During what hours can self-sedation MRI exams be scheduled?
9:00 AM – 3:00 PM, during radiologist hours
Which MRI exams must be scheduled on a 3T machine?
MR Prostate w/wo, MR Breast w/wo
What exact phrase must you say regarding payment?
“The amount to collect is ___. Subject to change. Please remember to bring your insurance and ID.”