CRT
What is the Customer Relationship Team?
California General Manager
Who is Jill Jelacich
RAF's Mission
Growing a better world together
Application used to create an amortization schedule
What is TValue
Source for how to complete screens in AFS
What is the AFS Help System or "Lifesaver"
OFR
What is an Obligation Funding Request?
Who are the three Closing Managers for RAF
Who are Deborah Asberry-Chua (Debby ABS), Erwin Sandee and Mary Nance
The initiative to unify RAF and the California F&A business
What is OneRural
Current origination and servicing system
What is AFS
Location of procedure, process and policy documents
What is the Central Document Repository or CDR
UBO
Who is the Ultimate Beneficial Owner
She is the Head of Rural Operations
Who is Rosa Cardwell
February Cultural Commitment of the Month (Cultural Commitment #2)
We "run it like we own it" by taking accountability for our processes, results and impact on people.
Documentation platform specifically used for California
CORE or California Original RADAR Environment
Used to submit a question for Legal or related to LPT
What is the Ask a Question Tool
DRC
What is Documentation Risk Control
North American Chief Operating Officer
Who is Shawn Kormanek
We start and end Conversations with this in mind
What is our clients' interests
Used to log prospects and track the loan process
What is Salesforce
This document is needed in order to send documents to booking
What is the Funding / Booking Template
ORI
What is Operational Risk Incident
Collateral Quality Manager (Head of DRC)
Who is Shirley Dobbs
Participating in the Rise Against Hunger event in Phoenix is an example of living this Cultural Commitment
What is "We give and volunteer to better our communities"
Future origination system
What is nCino
What is the Fed Reference Number