Attendance
How do you request time off?
Send it in writing to timeoff@rahabq.com
Are you allowed to wear crop tops and leggings?
No!! We serve an elderly population, and what you and I might think is "cute"", they might not agree!
What does ADL stand for?
Activities of Daily Living
Can you crush, sort, organize or count medications?
NO!
Can you share phone numbers with Clients?
NO!! Please never do this, it may result in an immediate write-up as it crosses professional boundaries.
How many days in advance do you need to request a scheduling change?
14 days! This request must be sent in writing to timeoff@rahabq.com
Where can you purchase RAH shirts?
Through the office! They are about $12 to purchase if interested.
When can you track and report mileage?
ONLY when you use your car to take your Client on errands (i.e. to doctor's appointments, grocery store runs, pharmacy pick-ups etc.)
Are you allowed to stay late or come in early for Clients?
NO! (UNLESS you have requested the change with the office AND it has been approved.)
What should you do if you see a conflict in your schedule?
Call the office for corrections!
How much advance notice must you give to call-off?
4 hours for sickness and emergencies, 24 hours in all other cases.
Give an example of something inappropriate to wear on shift.
Crop tops, leggings, biker shorts, political shirts, sandals, dresses, low cut shirts, anything with holes etc.
Can you give three examples of an ADL?
Dressing, grooming, bathing, stand-by assistance, transfers etc.
Give two examples of an unacceptable housekeeping task?
Moving furniture, yard work, washing windows, standing on a ladder to wipe down fans etc.
Who do you send your call-off documentation to?
Both members of your Employee Care Team!
Can you give two examples of acceptable documentation that would excuse a call-off?
Doctor's notes, photos of car issues, receipts, photos of snowy roads etc.
What two things are you required to wear on shift?
Your badge and closed toe, non-slip shoes.
What two things are always required in both your app notes and paper log notes?
Tasks and a general comment.
What are the "three B's" that require an incident report?
Blood, bruising and bad behavior.
How can you arrange a Client's request to change the schedule?
Call the office!
How many call-offs are you allowed in a two month period BEFORE it turns into attendance probation?
2! Once you hit three (3) within a two month probation it can result in attendance probation and a formal write-up.
How long are nails allowed to be according to the handbook?
One (1) inch long.
How many ADLs are required to be marked as complete for VA Clients?
Typically 2!
What maximum percentage of a shift should be dedicated to housekeeping?
33% or 1/3 is the maximum amount of time you should spend on housekeeping tasks.
What documentation do you need to send if you take a Covid test? (Regardless of whether it's positive or negative.)
Picture of the test with your ID in the photo.