5 Dysfunctions
The ultimate competitive advantage
What is Teamwork
“_________ is when people choose their words and actions based on how they want others to react rather than based on what they really think.”
What is Politics
The cognitive bias Mikey exhibited on page 81 which was mentioned in the May 2024 edition of HR’s People Puzzle newsletter
What is illusory superiority.
OUR VERSION OF THE DAILY DOUBLE - instant prize winner, if you got this right!
Kathryn’s age at time of hire
What is 57
Chapter 4 - The term used to describe being unable to really “walk in other people’s shoes” because we think about what would we do in the same circumstances based on our experience and perspectives.
What is “empa-centric”
The foundation of teamwork
What is humility
Nicknamed the “student body president”
Who is Jeff (or former CEO)
The practical downside for a group that doesn’t trust one another
What is fear of conflict
Jeff Shanley’s age at time of Kathryn’s hire
What is 37
Chapter 8 - Fundamentally, communication is the process of creating shared ____________ and understanding.
What is meaning
“It sounds like your strength and weakness are __________ in the same things.”
What is “rooted”
Name of the company that Nick proposed purchasing
What is Green Banana
Evidence of lack of commitment
What is ambiguity
Number of employees at DecisionTech at the start of the fable
What is 150
Chapter 8 - Relationships like insurance polices, __________ over ____________
What is mature over time
When Kathryn, CEO, introduces the five dysfunctions, she introduces “Trust” followed by ____________.
What is “inattention to results”
Name of the person who quit
Who is JR (or Jeff Rawlins or Head of Sales)
“. . . the departure of even the most difficult employees provoked some degree of ____________ and self-doubt among their peers.
What is mourning
Number of employees in the IT department
What is 4
Chapter 2 - What does CVO stand for?
What is Chief Vacuuming Officer
“If the team loses, __________ loses.”
What is everyone.
The spectator or victim of circumstance
Who is Mikey
In chapter 5 of “What If?”, what is the name/term given to “discriminatory behaviors . . . occur beneath the surface of our awareness.”
What are “acts of unintentional intolerance”
Number of employees over the course of the next year
What is 250
Chapter 8 - translate “Bizeer Gummies”
What are Buzz Lightyear gummies