Pillars
What is the 1st Pillar?
Confirmation Call
When do you complete a show in RBO?
After you finish the demo and before you leave the house
What is the base pay when you are an equipped dealer?
$300
What do you do if the customer doesn't answer for the Confirmation Call?
Text them to call you to confirm
How many demos and sales does a customer need to complete the Refer & Ride Program?
12 demos, 2 qualified sales
How many pillars are there?
8
How many times do you call the "phone call taker" while on a show?
3 minimum but as many calls as it takes to help that family
How do you earn a "letter"?
You earn a letter whenever one of your direct recruits sells Line 1
What do you do if one of the spouses isn't home?
What is the best rule?
If they buy, it counts
What are the 3 main points of the Front Talk?
a. How easy it is to set appointments- Free Gift
b. Price up front
C. Explaining the program -Free is Free
Why is it important to show all of the accessories and wet demo the Aquamate?
1. Builds value
2. Excites the customer to book shows
3. Following the process and procedures
How do you earn a $100 bonus on all of your sales for the month?
Sell 6+
What do you do if the customer was on their phone during the demo?
1. During the show politely try to get them involved
2. At the exit interview explain why it's important for them to participate
What is the average amount of sales obtained on a Refer & Ride Program?
6-8
What is the 4th Pillar?
Rainmate/Names up front
What are the 5 key elements for the Facebook picture?
1. 30+ test cloths
2. Business casual/professional attire
3. All Rainbow pieces & accessories out
4. 2 bowls
5. A smile :)
Group Dealer
What do you do if a customer texts or calls you? Why is this answer important?
1. Don't answer their questions
2. Send them to the website
Why? - Integrity of the program
What is the Tiffany Quiz?
1. Couples
2. Employed
3. Own home
4. None of the rules matter if they buy
What are the 3 main points of the Trunk Talk?
Have the RC come out to the car to help carry in the equipment
Quiz the RC on how they know the clients and what their “hot buttons” would be
Ask them how their program is going (get rid of the negatives and pump them up about the positives)
Why is it important to follow the processes & procedures for the office and the program? (3 answers)
1. Integrity of the program
2. Consistency, no confusion for the RC's
3. The management people won't like you.
7 total personal sales, 2 special handlings, 1 line 2, 4 line 1
4 line 1 = $1200
1 line 2 = $350
2 special handlings = $400
volume bonus = $400
Total = $2,350
I totally understand.
FEEL FELT FOUND
I understand how you feel, I felt the same way, what I found was our house really needed the Rainbow and I just didn't know it until I saw it in action and now I don't know what I would do without it. This is why I decided to join the team, I know more families need to know about this amazing appliance and opportunity.
What is the process for someone to complete their Refer & Ride Program and obtain their items/payout?
1. Run 12 shows total, 6 in 45 days
2. Request gifts (48 hour bonus, 6 shows, 12 shows)
3. Request payout