Communication
Staff/Duty Responsibilities
Numbers To Call
Duty Responsibilities 2.0
Things To Know
100

Our primary mode of team communication is _________, and the best way for Nanci is to know that communication was received is by using the ___________ feature. 

GroupMe, like

100

Bulletin Boards are due by the ___ of each month, while Corridor Programs are due no later than the ____of each month. 

Describe Corridor programs and their main purpose. 

5th

15th

Corridor Programs are activities or events for your designated residents, those in your corridor. The purpose of corridor programs is to facilitate belonging amongst residents living in close proximity to one another.

100

To login into jabber, you must use your  ___________. The Jabber extension is ___________ which is also RD Nanci’s office number. 

your MU credentials.

 513 - 529 - 2993


100

Everyone gets ___ duty swaps per semester for the following reasons (name 3): 

3

sickness, an academic obligation (exam, conference, presentation, SI session), club/team competition or travel, or a family emergency. .

100

Our 2 main BGAs are:______ and __________.  Their break room is located on the ________ floor. 

Kim and Grace, basement

200

It is an ORL expectation that RAs meet individually with at least _________ of your residents within the first _____ days of the semester. Within our community, the number of 1:1s is communicated using our ____________ and _____________. 

75%, 30 days, 1:1 Tracking Spreadsheet and Navigate

200

Mailbox Assistance Day(s) occur on __________ from 9:00pm - 10:00pm.  (time). On Tuesdays, the ______ RA on duty will be posted where? 

Tuesday from 9:00pm - 10:00pm

Primary, table adjacent to the laundry room

200

What does the acronym PSOC stand for and what is their responsibility? 

Professional Staff on Call, the PSOC is on call 24/7 throughout the week to assist with resident needs/issues that arise. 

200

Staff may only elevate their privileges and enter a student’s room for the following situations (name 3):

Student lockout,  A radio or tv is making excessive noise that is disrupting normal activity, wellness checks (health/safety of student is at imminent risk), room checks over breaks, checking a the condition of a vacant space

200

Our North Quad Assistant Director is __________________. Their drect supervisor is ________________. The Director of ORL is _____________. Our Director reports to the ___________________, the Dean of Students. 

Kandice Martin, Sarah Meaney, Rob Abowitz, BaShaun Smith

300

The following LLCs (3) and Varsity Teams (4) are housed in Hepburn Hall:

LLCs: HASS Scholars, STEMM Scholars, and Explore Miami

Teams: Women's Soccer, Football, Field Hockey, Volleyball

300

What are the systems we use to record/perform the following tasks…

- 1:1 Notes 

- Upgrade Access Privileges

- Received Duty Calls 

- Report Programming 

- Incident Reports 

  • SSC Campus Navigate

  • CBORD Mobile ID (MasterKey)

  • Cisco Jabber

  • ORL Program Report

  • Maxient/IR Dashboard
300

To reach MUPD, call _____________________. Anytime you deal with MUPD, it is pertinent to ask for the ______________; the easiest way to do so is simply to ask for their ______________.

513- 529-2222

Officer’s contact information

business card.

300

The ______ is used to make all purchases pertaining to Hepburn Hall Programming. Before using it, I must inform the cashier that the following purchase is _____________ and then put in the pin, which is ___________, the year Nanci was born. I must make sure to bring back an ___________ for reconciliation purposes.  It should be attached to a _________________ and if food was involved, it should also have a _______________. 

P-Card, tax exempt, 1996, itemized receipt, Hepburn Form, Hosting Form

300

__________ Hall on the _____________is where the Office of Residence Life Central Office is located. RAs can use the ___________ to grab materials for Door Decs and Bulletin Boards. 

Warfield, 2nd Floor , Center

400

RD Nanci goes to church on the following days: ________, __________, ________, ___________. In the event that you need immediate assistance, you should call the _______ at 513-330-2005 or  _____________ at 513-529- __________. 

Sunday, Tuesday, Wednesday, Friday

PSOC or MUPD at 513-529 -2222

400

In the RA Role, there are effective means of active and passive programming. Describe the difference between the two and provide 3 examples of each…

Active: workshops, socials, trainings, take-tos, weekly traditions

Passive: bulletin boards, newsletters, toilet talks, fliers

400

Who is PFD and what types of services do they provide?

For urgent cases (emergency maintenance), you should dial __________. For less urgent cases, there is a ________________ tab on Miami’s website

Physical Facilities Department

Wide range of services: landscape care, building maintenance, custodial care, furniture repair, new electric needs, space renovation

513-529-6111

‘Submit a Service Request’

400

What should a resident and RA relationship look like? What does an inappropriate relationship look like? Describe in full.

Nanci approval

400

Residents get how many warnings for the following conduct violations before being forwarded to the Office of Community Standards?

- Noise 

-  Trash

- Candles 

- E-Scooters

- Door Magnet Mechanism

How much is the fine for continuing to possess candles?

Noise (2)

Trash (2) 

Candles (1)

E-Scooters (1)

Door Magnet Mechanism (1)

$500.00 per wick

500

Name all Hepburn Staff (first, last), their floors, and their room numbers.  

Gabby Peoples (020)

Paul Loveless (041)

Will Bowman (111)

Bee Johnson (141)

Feyikemi Elujoba (211)

Ethan Paul (245)

Izzy Ubelhart (311)

Ronnie Henkel (345)

500

Describe duty in its entirety. Think about the following questions….

- What time does duty start?

- What are duty teams and duty blocks? Who is primary and secondary?

- What are your typical duties while on duty?

- When are rounds and RA Office hours?

There are four teams in Hepburn; basement, 1st, 2nd, and 3rd floor teams. Your teammate is your floor partner. Each Team will have a week long duty block once a month. There will be a primary and secondary RA on duty. In the event that the primary RA on duty needs back up, you will consult your secondary first. Duty begins at 8:00pm and goes until 7:00am. At 8:00pm, Jabber should be activated so that you are in tune with any calls that come through. Rounds are performed at 8:00pm, 10:00pm, and 12:00pm from Sunday - Wednesday. An additional 2:00pm round is added on the weekends spanning from Thursday - Saturday. Typical duties include interacting with residents, reporting hall damages, updating duty boards, checking bathrooms/exterior doors for safety purposes, sorting and distributing mail, and  taking down old fliers. Incident Reports should be filled out as needed. RA Office Hours are from 9-10 pm on Sunday-Wednesday, and 11 pm to 1 am on Thursday-Saturday. 

500

RD Nanci’s birthday is...

12/17/96. 

500

Elaborate on when we should use the following reports:

- Hazing

- Facilities/Roommate Mediation

- Sexual and Interpersonal Violence Reporting Form

- Student of Concern

- Conduct IR

- OEEO

Nanci approval

500

The 5 Pillars of Residence Life include _______________, _______________, _________________, ________________, ________________. Briefly touch upon what this means and provide a program idea for each pillar. 

Safe & Healthy Homes

Support Persistence & Retention

Ease Transition to Adulthood

Develop Engaging & Inclusive Communities

Extend the Learning Environment 

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