TPUSA
What time does café close
3:00
What day did this training class start ?
9.10.2018
What is Part A ?
Hospital Coverage
Which id do you use to log into the ci screen ?
X Number
What type of car do I drive ?
Red Toyota
what can you wear on the floor but not around the building
hats
Who was our second SME ?
Ambria
What does QAA stand for ?
Quality
Attitude
Access to Care
What command in CI is used to look up a member ?
UMID
What month did I move to Texas ?
March
how many bathrooms are in the building
8
Who is the ACCM of Humana ?
Bobby
What is LIS ?
Low Income Subsidy
what key on you keyboard is used to clear the scarecrow ?
CTRL
What is my Zodiac Sign ?
Virgo
how many times do you wipe your badge a day
3
What is the two most important parts of the call flow ?
Empathy & Assurance
What is the first thing you ask for in quick start ?
Callback Number
What is F11 used for ?
Submit a Change
what color is my training badge ?
Green
When is makayla birthday
9/15
What is the last statement of the call flow ?
Thank You for calling Humana, you have a great day !
This Part may include extra benefits and services for an extra cost..
Part C
What is the command used for other insurance ?
PEOC
True / False
Do I have a minor in Social Work ?
False