Intake
Program Rules
Random
PSA
Shelter Random
100

Within what time frame do you have to provide the food for the new intake?

Within 15 minutes

100

This rule reminds the client not to enter the cooking area or other places unless she is allowed or previously authorized by a supervisor.  

Will not enter into the kitchen or unauthorized areas

100

Calls to who do NOT count against clients phone time?

Consulate

100

What is Zero-Tolerance Policy?

ORR has a zero-tolerance policy for all forms of sexual abuse, sexual harassment, and inappropriate sexual behavior at all care provider facilities, including secure care provider facilities and long-term foster care providers, and will make every effort to prevent, detect, and respond to such conduct.

100

What is the NTRC Total Approved Bed Capacity ?

115 

200

On intake forms when do you write the time and the date?

The time and the date should be written once you are going to explain certain parts of the intake packet to the client. 

200

When it’s time to sleep, the client must follow this rule without contradiction.

Will go to bed at the appropriate time, without contradiction.

200

What is trauma?

The word trauma can be used to describe both an event that is traumatic and the after effects of experiencing a traumatic event.

200

Sexual abuse perpetrated by an adult has to be report by an Emergency SIR to:

CPR and/or State licensing, FBI, OIG, ORR, Local Law Enforcement

200

What is the NTRC Address?

321 Lorenaly Dr. Brownsville TX 78526

300
In the Intake process what are the 3 pieces of information that need to be given to the shift leader or supervisor?

Weigh, Height and if the client was placed in Quarantine with symptoms with out symptoms or ISO. 

300

Whether the client is running in the halls or playing too roughly, the client is breaking this rule.

Will not run nor play rough

300

How many Program Rules does NTRC Have?

20

300

Pre programed telephones are required to have what numbers:

The UC Sexual Abuse hotline, Children Protective services , A local community service provider or national rape crisis hotline, other such a consulate or legal services 

300

What is the total number of beds in Miami?

44

400

How many hours does the Education Department have to complete their intake Assessment ?

72 hours 

400

If the client uses “lenguaje ofensivo” or forgets  buenos modales, the client it's breaking not one, but two different rules.

Refrain from offensive language and the Rule: use good manners when speaking with peers and staff

400

What does ICF stand for?

Influx Care Facility

400

Boundaries can be:

Physical, Emotional, Sexual, Material

400

How many Emergency EXITS are there on the 1st floor and on the 2nd Floor

First floor: 8

Second floor: 2 

500

Why does the clothing need to be washed three days later?

In case the client discloses something that could be part of an investigation. 

500

These two rules protect things: one makes sure I don’t damage the building, and the other makes sure I don’t steal.

What is “Respect program property and not take items that don’t belong to me

500

What form lists your belongings when you arrive?

Property & Funds List

500

What are the names of the 3 PSA Compliance Managers 

Diana Perez Castro

Valeria Gonzalez Camacho

Yerania Diaz

500

Who is our FFS assigned specialist?

There is not specific FFS specialist assigned; each child is assigned their own FFS Specialist. 

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