Used Car Financing
New Car Warranty
Chemicals
TO Process
Planting Seeds
100
This is the standard desking rate that "should" be used on all pre-owned finance deals.
What is 4.99%.
100
This is the maximum length (both years and kilometres) available with extended warranty.
What is 10 years/200,00km.
100
This product guarantees against excessive discolouration, fading or oxidation caused by the sun and road salt.
What is paint protection.
100
This should be done with reception BEFORE the TO.
What is the deposit/pre-auth.
100
This product is great to mention to a customer who will be travelling with their dogs and small children.
What is interior protection.
200
60 months is the maximum term that can be used to finance this model year.
What is 2010/2011/2012.
200
This is an additional benefit of MBP that provides customers 24/7 coverage for breakdowns, flat tires, lock-outs, etc.
What is Roadside Assistance.
200
The fabric protection warranty covers these 3 areas of a vehicle's interior.
What are upholstery, headliner, and carpeted floor.
200
Jane is financing a new 2016 Tiguan and trading in her 2010 Jetta, and getting new plates. What 5 things must be in the file before bringing the file to the FSM.
What are driver's license, insurance slip, deposit/pre-auth receipt, signed offer sheet, and trade appraisal.
200
This is a great recommendation for a high mileage driver.
What is extended warranty.
300
On average, this is the minimum amount to finance through banks.
What is $7,500 (also accept $10,000).
300
MBP can be easily used by customers in which countries.
What is Canada and continental US.
300
When the rust module and paint protection are combined, the customer receives this upgraded warranty, and for how long.
What is Surface Rust warranty. New = 6 years, Used = 3 years.
300
This is who assigns the FSM to your phone TO.
Who is the desking sales manager.
300
A customer wants to ensure that their pre-owned car will be buffed and polished when they come to pick-up their car. This product should be recommended to maintain the exterior of the car.
What is paint protection.
400
This year is the oldest model year available to finance by most banks.
What is 2006.
400
Customers have the opportunity to be reimbursed by money or credit if they do not need to use the plan with this additional benefit.
What is Claims-free Reward.
400
What environmental factors, not covered by factory warranties, will be covered with paint protection's environmental paint guarantee.
What are tree sap/acid rain/bird droppings.
400
This spot will be the best place for you to look to find out which FSM is next for your live TO.
What is the Up Board.
400
When appraising a trade, you notice damage to the windshield or a few small dents and scratches. This plan, through VW, would be a good recommendation.
What is Appearance Protection.
500
At this finance term is when you could expect to see the interest rate have a premium bump.
What is 84 months.
500
These additional benefits are available to customers with MBP, but are not a feature of their regular VW factory warranty.
What are trip interruption, rental benefit, transferable, and claims-free reward.
500
When a customer purchases the rust module, this is how long of warranty they receive on their vehicle.
What is 10 years on new and 6 years on pre-owned.
500
These are the main responsibilities of an FSM that the sales person should be using in their introduction to the customer.
What is authorized rep of VW Credit and major banks, authorized rep of the manufacturer, responsible for booking pick-up appt, responsible for all legal paperwork
500
True or False: You can get an unlimited km warranty on a lease for those customers doing a 25,000km/year lease or more.
What is True.
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