Guide & Support Customers
A grouping of accounts that provides aggregate cost & usage insights, rate comparisons & on-demand analysis.
What is a Portfolio?
This is Nicole's position at ACC Health.
(Hint: Nicole is the persona for Explore non-res widgets)
What is a Facilities Director?
This GridX application helps utilities bill complex rate structures, such as time-of-use, community solar, EV, and dynamic pricing, and can be implemented as an add-on billing engine to the utility's existing systems.
What is GridX Calculate?
Actualize the Rates Revolution Roadmap in 2025.
What is one of the GridX corporate goals?
A combination of usage, rates, and modifiers that yields a unique set of usage & billing estimates.
What is a scenario analysis?
This is Nicole's biggest goal.
(Hint: Nicole is the persona for Explore non-res widgets)
What is energy cost control?
This functionality ensures that utilities can accurately track and process customer bills by handling anomalies like missing meter data or estimated usage.
What is billing Exceptions Management?
$60M
What is the Bookings Target for 2025?
An setting that automatically triggers an alert when an account meets specified criteria, such as "Better rate available" or "High usage".
What is a flag?
Bill savings achieved by by shifting usage to a different time of day.
What is a load shift?
GridX helps utilities manage this type of billing, where customers are charged different rates based on the time of day they use energy.
What is time-of-use (TOU) billing?
The ongoing, cross-functional process that utility teams engage in to bring rates and programs to market?
What is the Utility Rate Lifecycle?
A pre-calculated analysis that returns the cost differences of all eligible rates.
What is an automatic Rate Comparison?
An embeddable web component that provides energy consumers with an estimate of their next bill.
What is the Bill Forecast widget?
GridX's billing solution integrates with these utility systems to pull customer data, apply rate calculations, and generate accurate bills.
What are customer information systems (CIS) or billing systems?
A visual representation and high-level plan of a software experience's objective purpose and vision--typically not possible on a single slide.
What is a Software Roadmap?
A common use case for portfolio analysis that forecasts usage and cost of a new, hypothetical account through the application of a Load Profile.
What is Economic Development?
Money that is available to energy consumers to offset the cost of purchasing clean energy products.
What are incentives & rebates?
This avian-inspired shape describes the shape of California's daily electricity demand graph, where solar power causes a midday dip and a steep evening ramp-up.
What is the duck curve?
The planning, development, and implementation of utility rates and programs.
What is the big problem GridX solves for utilities?