RBC Blueprint
By helping clients thrive and communities prosper, we bring our shared purpose to life by acting with integrity and putting clients first.
Live Our Purpose
We use our combined strengths to unlock new possibilities and achieve what none of us could alone.
Collaboration
RBC
Royal Bank of Canada
Where is the 2026 FIFA World Cup being held?
Mexico, USA & Canada
Marvyn Jervis
Senior Manager Card Operations
We work together across the bank for the success of RBC.
Win as One RBC
This RBC value helps us make disciplined decisions and stand by our principles, so that we protect the trust placed in us.
Integrity
SSO
Specialized Service Officer
Who is the reigning WC Champions (2022)?
Argentina
Licelle Chasseau
Manager Network Settlement
We speak with courage, and listen to understand, always communicating clearly and respectfully, even when the conversation is tough.
Be Bold and Clear
This RBC value focuses on building strong relationships based on understanding our clients' goals, anticipating their needs and earning their trust and advocacy through sound judgment, exceptional advice and world-class execution.
Client First
R&R
Reward and Recognition
Who is the smallest nation in 2026 WC?
Curaçao
Rianna Ng Wai
Manager Client Services, Admin & Card Production Distribution
We look for shifts, trends, and patterns, always staying ahead, speaking up when something can be improved, and finding better ways to do things.
Think Differently
We execute with urgency and expertise, raising the bar through innovation. We deliver superior results for clients, shareholders, and communities.
Excellence
SME
Subject Matter Expert
How many times did Trinidad and Tobago qualify for world cup?
Once
Carla Douglas-Noray
Manager Caribbean Chargeback Card Compliance and Arbitration
We stay ahead by thinking critically, building smarter and focusing on what’s most important.
Shape What’s Next
This RBC value helps foster a culture of empathy, inclusion, trust and humility, where our colleagues, clients and communities can bring their best, share ideas with confidence and succeed together.
Respect
PPL
Policy & Procedure Library
Which country won the most world cups?
Brazil holds the record for the most FIFA World Cup titles, having won the tournament five times
Arlene Hackshaw-Coa
Manager - Quality Assurance Control, Reporting, Analytics and Initiatives