CB Understanding
CB Opportunities
Extra Detailed Accts.
Policy & Compliance
Legal Documents
100
The length of time a collection record remains on CB.
What is 7 years.
100
An 18 year old is in opening a new account. Not surprisingly, he has no credit. How do you proceed?
Help them get some credit established.
100
Anna Doe as established an UTMA/Custodial Account for her granddaughter, Jessie Doe. ____________ has access to the account.
Who is Anna.
100
According to RBCU Policy, an account is to be considered new for how long?
As long as there is a red new account note on the screen.
100
Edna Doe has given Johnny Doe Powe of Attorney (POA) for financial affairs. She is in and wants to withdraw a check for her property taxes. Is this permissable?
Yes.
200
True or False. Debt Ratio is a calculation that affects one's Emperica Score?
False.
200
You are opening a new account and notice that a couple has a car loan with E-Loan in CA. You get to talking to them and the interest rate they are paying is outragous. How do you proceed?
Steal it!
200
Simply show how a statement would appear for Jane Doe. she is a Representative Payee for John Doe Jr. Be creative with the address. Whose information would be in the Primary Owner fields (ie - DOB, DL #)?
John Doe Jr. (Payee Account) Jane Doe (Representative Payee) 123 Sunny Side Dr. Mesa, AZ 65784 Who is John Jr.
200
According to Reg. CC an account is to be considered new for 30 days. If you are not able to both verify funds and verify that the payor cut the check, how long do you place a hold on the check for?
What is 9 business days.
200
To find if a deceased member had Credit Life insurance you would go where?
Where is properties screen. *If indirect loan must check loan file.
300
The final part of a court case. When seen on a CB indicates monies owed.
What is A Judgement.
300
In opening an account for a new member, you notice that their credit cards are all maxed. How do you proceed?
See if they are interested in consolidating.
300
Simply show how a statement would appear for "Toying In Widgets". It is a DBA owned by John Doe. Be creative with the address. What information is in Primary Owner fields (ie - DOB, DL #)
John Doe DBA Toying In Widgets 9845 Industrial Dr City of Industry, CA John's info.
300
How do you access webmail for info@redbrandcu.com? What is the log-in information?
link from intranet username: redbrand\info password:
300
Ricahrd comes in with his Father's Will. It states that he is sole beneficiary of he Father's estate. Does he have access to the account?
No, the Will must be read and Letters Testimentary issued.
400
A Home Equity Line of Credit is an example of Installment or Revolving credit?
What is Revolving.
400
In opening a new account, you notice a member's address has been listed in the state of WA for over 15 years but there has been a lot of activity here in IL over the past 8 months or so.This indicates___________?
What is Identity Theft. (& the person sitting in front of you is the one commiting it!)
400
Larry Doe was recently killed in a car wreck. His mother, Laura Doe, is organizing a benefit for the surviving family. Laura comes in by herself to open the account. Simply show how a statement for this account would appear. Be creative with the address.
Laura Doe (Benefit Account) For Larry Doe Benefit
400
Two tools we use to ensure we are complying with our CIP/Know Your Customer Policy (Regulation)?
What are Penley (OFAC) and CB.
400
Simply show how a statement would appear for a trust created for The William Topp Revocable Living Trust Dated September 16, 2005. William and Wilma are trustees and Sandi, Susan and Steven are successor trustees. Be creative with the address.
The William Topp Revocable Living Trust Dated 9/16/2005.
500
A member has a $10K limit on her credit lines. She has balances totaling $7K. Her capacity is:
What is 30%.
500
In opening a new account, you have come to the realization that the member has only derogatory credit. You discuss the importance of their credit score and are discussing building credit. What are the pros/cons when choosing between a Share Secured Loan and a Share Secured VISA?
VISA: Not as much immediate impact, but can be foundation for building long term credit. Loan: Will increase score more immediately, but will pay off.
500
Judy Doe want to open a business account for a restaurant in town. She is the manager. She needs _____________, _____________ and _______________ documents from the business in order to open the account.
What are Articles of Incorporation, Tax ID issuing paperwork and a letter from Registrant stating she may conduct financial affairs on behalf of the business.
500
An important aspect of the Patriot Act is to ensure we know our 'customer.' Name one reason why we do this?
What is to combat terrorism and ID Theft.
500
Eduardo has paperwork stating he is executor for the estate of Juan Martinez. He is looking to access the account. You notice there is a joint owner on the account, Sylvia. Access to the account is entitled to: ____________?
Who is Sylvia.
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