Documents required when exiting a guest
PCL- PTSD Checklist
Satisfaction Survey-
Casey Life Skills Assessment
Exit Safety Plan
Exit Letter
Alumni Network Form
Initial assessment required with in first two weeks of being assigned a new guest .
VI-FSPDAT
What part of EHR should you be updating throughout the guest stay at lotus house?
Update assessment tab
What documents are required for an ELC referral /application
The application, birth certificate , social security card.
What documents are required for a housing referral ?
Birth certificates , ID, socials, TPQY, IRS document, the application. Employment verification, bank statements, child support letter, food stamp letter, debit card statement, Disability verification, medical records.
What is a PCL?
PTSD Checklist- A tool used at Entry/Exit to assess the guest’s post traumatic stress symptoms within the last month
During the initial meeting with guest , what needs to be collected and uploaded......
◦Scan important documents for adults and all children and upload to the guest's EHR file.
◦ID
◦Social Security Cards
◦Birth Certificates
◦Important Immigration Documents- (Green Card, Work Permit, Citizenship
◦Certificate, etc)
◦Health Insurance cards
Guest Case Plans include 3 main things
1) Goals
2) Action Steps to achieve each Goal
3) Progress Reviews to review each Goal and Action Step to make sure progress is happening
Where do we refer guest with immigration issues?
Catholic charities
St. Thomas University College of Law
Legal Aide
How many days does RRH give before they attempt to close out a housing referral ?
Up to 45 days.
During the last RC session with the guest:
Review EHR Documentation and ensure all information is up to date.
Contact information
Lotus House Assessment Update
Closing Goals and Action Steps- Go to the case plan and ensure that all open goals and action steps have been closed. (Please use the date of the last RC session)
Remind the guest that they should leave the room clean- leaving Lotus House linen and wardrobe key.
4. Bedsheets- Ensure the guest signs their bedsheets up to the night before they leave. They can sign their bed sheets ahead of time if the approximate exit date is known.
Where do you confirm and update information such as RC assignment, income, benefits, etc.
Update assessment Tab.
Which tab do you complete the med check in and how often should you complete a med check?
Weekly behavioral health medications, check ins, risk assessments, drug tests tab in entry/exit.
Med checks are completed every session.
Where do you refer guest who need employment assistance who struggle with mental health?
Division of Vocational Rehabilitation
What is the difference between RRH and PSH?
RRH- temporally assist for up to year.
PSH- Permeant housing (requires disability )
Steps When exiting in EHR
1.Close out goals and action steps
2.Ensure that all family members that exited have been checked off.
3.Select appropriate ‘Exit Date’ ‘Reason for Leaving’ & ‘Destination’.
4.Complete Exit Assessment by ensuring all information is up to date.
5. Review update assessment tab to ensure accuracy
What is the time frame that you must make initial contact with guest once assigned to you.
24-48 hours.
In what tab do we add guest medical diagnostic and lab results?
Wellness Tab
Daycares that Lotus house refers guest to?
We do not refer guest to daycares, we provided them with a list and allow them to choose.
How many housing programs are there? What are they?
Section 8
RRH
PSH
HUD