Exits
New guest
EHR
Referral
Housing
100

Documents required when exiting a guest

  1. PCL- PTSD Checklist

  2. Satisfaction Survey-

  3. Casey Life Skills Assessment

  4. Exit Safety Plan

  5. Exit Letter

  6. Alumni Network Form

100

Initial assessment required with in first two weeks of being assigned a new guest .

VI-FSPDAT

100

What part of EHR should you be updating throughout the guest stay at lotus house?

Update assessment tab

100

What documents are required for an ELC referral /application

The application, birth certificate , social security card.

100

What documents are required for a housing referral ?

Birth certificates , ID, socials, TPQY, IRS document, the application. Employment verification, bank statements, child support letter, food stamp letter, debit card statement, Disability verification, medical records.

200

What is a PCL?

PTSD Checklist- A tool used at Entry/Exit to assess the guest’s post traumatic stress symptoms within the last month

200

During the initial meeting with guest , what needs to be collected and uploaded......

◦Scan important documents for adults and all children and upload to the guest's EHR file. 

◦ID

◦Social Security Cards 

◦Birth Certificates 

◦Important Immigration Documents- (Green Card, Work Permit, Citizenship 

◦Certificate, etc) 

◦Health Insurance cards 


200

Guest Case Plans include 3 main things

1) Goals

2) Action Steps to achieve each Goal

3) Progress Reviews to review each Goal and Action Step to make sure progress is happening

200

Where do we refer guest with immigration issues?

Catholic charities 

St. Thomas University College of Law

Legal Aide 

200

How many days does RRH give before they attempt to close out a housing referral ?

Up to 45 days.

300

During the last RC session with the guest:

  1. Review EHR Documentation and ensure all information is up to date.

    1. Contact information 

    2. Lotus House Assessment Update 

  1. Closing Goals and Action Steps- Go to the case plan and ensure that all open goals and action steps have been closed. (Please use the date of the last RC session) 

  1. Remind the guest that they should leave the room clean- leaving Lotus House linen and wardrobe key. 


   4.  Bedsheets- Ensure the guest signs their bedsheets up to the night before they leave. They can sign their bed sheets ahead of time if the approximate exit date is known. 

300

Where do you confirm and update information such as RC assignment, income, benefits, etc.

Update assessment Tab.

300

Which tab do you complete the med check in and how often should you complete a med check?

Weekly behavioral health medications, check ins, risk assessments, drug tests tab in entry/exit.

Med checks are completed every session.

300

Where do you refer guest who need employment assistance who struggle with mental health?

Division of Vocational Rehabilitation 

300

What is the difference between RRH and PSH?

RRH- temporally assist for up to year.

PSH- Permeant housing (requires disability )


400

Steps When exiting in EHR

1.Close out goals and action steps

2.Ensure that all family members that exited have been checked off.

3.Select appropriate ‘Exit Date’ ‘Reason for Leaving’ & ‘Destination’.

4.Complete Exit Assessment by ensuring all information is up to date. 

5. Review update assessment tab to ensure accuracy

400

What is the time frame that you must make initial contact with guest once assigned to you.

24-48 hours.

400

In what tab do we add guest medical diagnostic and lab results?

Wellness Tab

400

Daycares that Lotus house refers guest to?

We do not refer guest to daycares, we provided them with a list and allow them to choose. 

400

How many housing programs are there? What are they?

Section 8

RRH

PSH

HUD

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