What four pieces of information need to be verified before a participant can request a distribution via phone?
Name/AOR/SSN/DOB
What tab would you click on to see the “As-of” balance for a participant?
Investments
What page lists the contribution limits for each plan type?
Small Business Account Guide for All Plans
What Tax form show’s contributions? When is it mailed? Do they need that form to file taxes?
5498. May. No.
What tab would the PA click on to update a participant’s beneficiary?
Participants
What # do you use when submitting your trades in smartdesk?
Batch #
Where can you see if the plan has a bank account on file?
Plan-Investments-Financial Institution
What page includes what a participant can edit for a systematic over the phone?
Systematic Withdrawal Program (SWP) for Small Business Plans
Can the bank be pulled from the plan to the participant side?
NO
How many plan administrators can have access to the PSW?
2
What disclosure must you read for exchanges over $5000?
Excessive Trading Policy
When entering a contribution, what button do you click to add a money type that isn’t initially listed?
Edit Columns
What page gives you information about redemptions from RCS plans?
Redemptions for Small Business
What must match when doing a trac e-form from sep to traditional ira?
Beneficiaries
What would need to be adjusted while entering a contribution if a PA is trying to make a prior year contribution?
Payroll Date
What two plans can we not do distributions over the phone?
I401k/403b
What tab would show if an i401k participant has the roth elective deferral option available?
Plan-Money Types
What Tax form show’s contributions? When is it mailed? Do they need that form to file taxes?
5498. Mid May. No
What plans can we calculate RMD on?
SEP/Simple
How does the PA reset their PW?
They call us
If a plan admin wants to contribute to their SEP IRA from their Individual Retail Account, what form would you use?
Trac e-form
If a participant has requested a distribution from a single fund, what button do you click to edit which funds the distribution comes from?
Distribution Sequence
What page lists the requirements for an i401k QDRO?
Individual 401(k) QDRO Distributions
Can a participant that is not a PA make contributions to their account?
NO