Watecrest Terminolgy
We don't say FACILITY we say
what is a community
what type of shoes are to be worn
black non-slip shoe
NO CROCS
what two actions you must do prior to entering residents room
KNOCK on door - (even for those who are hard of hearing )
hand sanitizer/ wash hands
Vital signs measured each month are:
· Temperature
· Pulse
· Respiratory rate
· Blood pressure
· Weight
We don't say TOUR we say
We say EXPERIENCE
What should you say when someone ask for a director who is not in the building
I'm sorry they're not available at the moment but I am happy to take a message or is there something I can help you with? We never ever say that a manager is not in the building because that conveys that we are not working. However every manager works 24/7
List four assistive devices our residents use
canes
walkers
crutches
wheelchairs
glasses
hearing aides
Skin Issues include but are not limited to:
· Bruises
· Discoloration or Redness
· Rashes
· Blisters
· Scratches or Tears
We don't say CORPORATE we say
We say HOME OFFICE
After 7pm calls roll over from the concierge desk
What is the proper way to answer the phone?
thank you for calling watercrest saint lucie west , This is _________.
How may i help you ?
Name three types of abuse
mental abuse
physical abuse
sexual abuse
verbal abuse
** if you see/ hear something = say something ! failure to report makes you just as liable
Three Skin Integrity Risk Factors Include:
· Diabetes
· Rapid Weight Loss
· Immobility
· Cancer
· Hip Fracture
· Smoking or History of Smoking
· Dementia
· Neurological Damage
We don't say ALL STAFF MEETING we say
We say Community Connection
Your required uniform includes :
Name five items
a watercrest uniform shirt
black pants (no scrubs)
a name badge
a walkie talkie
"The Experience is Everything tag "
Black non -slip shoes
Three changes in conditions that should be reported to shift nurse
· Falls with or without injury
· Accidents and injuries
· Abuse or suspected abuse, including resident-to-resident abuse
· Change in behavior
· Infection and initiation of antibiotics
· Abnormal lab values that require clinical monitoring and change in treatment and/or medications
· Pressure sores
· Significant weight loss/gain
· Elevated temperature
· New onset of, or uncontrolled, pain
· Vomiting, diarrhea, other GI disturbances
· Change in oral intake
· Bleeding
· Change in vital signs
· Leaving the building without authorization
Personal care includes:
Name 4
shower/bed bath
assisting with dressing
shaving
brushing hair
brushing teeth
inserting hearing aids
inserting dentures
We don't say DAILY MEETINGS we say
We say HUDDLES
If you obtain an injury at work and HR/ Directors are not present . What is your next step
Grab the purple binder located in the admin office or at the concierge desk
complete paperwork then follow steps in book
Call bells should be answered within how long
10 minutes or less
anyone can out eyes on a residents to make sure thy are not in distress. Utilize your walkies to reach out to someone
Nursing services under our LNS licensure include:
Nursing services under this licensure include:
1. Conducting passive range of motion exercises
2. Applying ice caps or collars
3. Applying heat, including dry heat, aquathermia, moist heat, hot compresses, sitz bath, and hot soaks
4. Performing ear and eye irrigations
5. Conducting urine dipstick test
6. Replacement of an established self-maintained indwelling urinary catheter, or performance of an intermittent urinary catheterizations
7. Performing digital stool removing therapies
8. Applying and changing dressings that do not require packing or irrigation, but are for abrasions, skin tears, and closed surgical wounds
9. Caring for casts, braces, and splints. Care for head braces, such as halos, is not permitted
10. Conducting nursing assessments, if under direct supervision of a registered nurse
11. Providing any nursing service permitted within the scope of the nursing license including 24-hour nursing supervision, for Hospice patients only
12. Applying, caring for and monitoring a transcutaneous electric nerve stimulator (TENS)
13. Catheter, colostomy, ileostomy care and maintenance-